Ben Bertka Email & Phone Number

Santa Barbara, Ca, Us

Palo Alto, Ca, Us

Assisted enterprises with the adoption of Docker and Kubernetes in CI/CD pipelines, guiding secure cloud-native microservice development. Managed accounts across Texas (TOLA) and key globals, achieving 100% year-over-year (YoY) attainment with an average contract value of $2.6M.Delivered impactful presentations and technical demos for the Tanzu portfolio, demonstrating ROI through Value Stream Modeling. Developed solution architectures tailored to business requirements and led hands-on enablement workshops.Provided solutions across multiple domains: Edge IoT, App Modernization, CI/CD, and platform operations. Contributed to the Service Installer for VMware Tanzu (SIVT) product, and directed the VMware Tanzu Platform Success Program.

Milpitas, California, Us

Managed a $15M/year pipeline and 10 strategic customer renewals, engaging with Azure and AWS partners to integrate customer workloads into public clouds. Led sales initiatives to promote Tetrate adoption, focusing on cloud-native applications and zero-trust architectures using Kubernetes and Istio.Ensured SLAs were met by overseeing Sev-1 and Sev-2 issue resolutions. Scoped Statements of Work (SOWs), collaborated on contract negotiations, and maintained stakeholder relationships through regular meetings. Orchestrated a team of customer engineers for short-term agile engagements and supervised post-sales customer enablement.

San Francisco, Ca, Us

Streamlined devops pipelines for major clients, improving efficiency and reducing deployment times. Maintained and strengthened relationships with high-profile customers such as Intel and American Express. Crafted a Value Stream ROI Model to capture current state client metrics and articulate future state cost savings. Led an exemplary POV in Q1, integrating Rundeck automation into Azure workflows, attained $90k in contract revenue.

Armonk, New York, Ny, Us

Managed a $5M/year services quota as a sales overlay within IBM, focusing on integrating Red Hat services with software deals. Established trusted relationships with State and Local Government (SLED) clients and crafted high-level plans for Red Hat software adoption, particularly OpenShift Kubernetes, within on-prem VMware and IBM environments.Assigned architects to provide technical support and led work streams at client sites to facilitate OpenShift Kubernetes adoption. Developed synergy solutions between IBM and Red Hat, building strong relationships with SLED clients and ensuring success through tailored services and large-scale engagement plans.

San Francisco, California, Us

Collaborated with five key SI partners to develop and implement go-to-market strategies for Pivotal Software solutions. Provided solutions engineering and pre-sales support for co-selling opportunities, participating in sales calls, and delivering presentations and demos to shared clients.Represented Pivotal at partner-sponsored marketing events, strengthening partner relationships and driving strategic initiatives.Managed partner services-attach initiatives, achieving five service attach opportunities per quarter and contributing to revenue growth.Mentored and managed a cohort of associate solutions architects within the partner program, enhancing team performance and driving strategic goals.

San Francisco, California, Us

Led the adoption of containers and microservices (Java/Spring/.NET) using PCF and Kubernetes for clients. Scoped requirements and installed proof-of-concepts (POCs) in VMware, AWS, GCP, and Azure environments. Supported use cases with MySQL, MongoDB, Redis, RabbitMQ, Dynatrace, and Splunk.Achieved significant business outcomes. Managed engagement plans for major accounts, including scaling a TELCO deployment to 40,000 containers resulting in a $30M renewal. Played a key role in a $10M cloud-native software services deal with an entertainment firm. Secured a $1.5M annual contract value (ACV) deal with a Media/Entertainment account through a 180-user POC. Delivered valuable training and strategic insights. Facilitated hands-on training for 30-40 customers per month and developed a reusable ROI model using Value Stream Mapping to demonstrate reductions in Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR).

Hopkinton, Ma, Us

Served as the resident systems engineer for a major TELCO, driving digital transformation initiatives to the cloud. Collaborated with technical account managers to address and resolve operational bottlenecks, supporting pre-sales opportunities for VNX, VBLOCK, Isilon, ScaleIO, and Hortonworks.Specialized in modern application and core platforms, including Docker, Cloud Foundry, and hyper-converged infrastructure. Provided live demonstrations of container orchestrators and data analytics software using custom scripts and Python code.Transferred to Pivotal in 2015, continuing to support the same region and accounts, ensuring continuity and deepening client relationships.

Vancouver, British Columbia, Ca

Participated in security operations with a focus on identity and access management (IAM) and vulnerability management. Conducted comprehensive proof-of-concept (POC) engagements, from initial RFI to vendor scoring, including acquiring RSA Aveksa.Researched and modeled threat risks using tools such as Amenaza SecurITree and MS Threat Modeling for IAM and vulnerability management programs. Deployed the Collective Intelligence Framework (CIF) with a custom Python GUI for advanced threat intelligence research.Authored executive summaries detailing threat findings and mitigation strategies for CSO leadership. Collaborated with business groups to promote security best practices and provided enablement support.Maintained Canadian Government TSI Clearance throughout employment.

Sunnyvale, Ca, Us

Designed, tested, and released FortiGate IPS packet signatures to manage network vulnerabilities. Conducted reverse engineering of x86 binaries and analyzed TCP/UDP PCAP traffic captures using tools such as Wireshark, Ubuntu, and Kali Linux.Received training in ethical hacking and malware reverse engineering from Fortinet’s Beijing team, gaining proficiency in tools including NMAP, Metasploit, and IDA. Wrote daily code in Assembly, C, Python, and Shell scripts to support R&D activities and feature development.Diagnosed and resolved escalated tickets related to application control, collaborating with solutions architecture and pre-sales teams for resolutions.

Richmond, British Columbia, Ca

Maintained and extended a Python toolchain for the release of embedded device operating systems. Utilized tools such as Eclipse, GIT, Make, Scons, CentOS, and Python. Configured and tested units, managed SQL databases, and wrote scripts to streamline configurations.Deployed with a field engineering team to the El Paso, TX Sheriff’s Department to upgrade 571 mobile gateways. Engaged on-site with public safety officers for product enablement and support, building relationships through direct interaction and demonstrations. Created an automation script that accelerated device upgrades, completing the project one week early.

College Station, Tx, Us

Taught Python programming to undergraduates, demonstrating proficiency in the language and its applications across various use cases and complex systems. Developed and optimized educational content, led study sessions, and conducted live coding demonstrations. Created and implemented teaching methodologies tailored for non-major students, presenting complex technical concepts in an understandable manner and grading student work.

Master Of Science, Visualization

Masters, Software Systems

Bachelor Of Arts, Mathematics