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Ben Hackney Email & Phone Number
Head of Information Technology
at
Unisource National Lender Services
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✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Information Technology
Location
Los Angeles Metropolitan Area, United States
Who is Ben Hackney? Overview
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Quick answer
Ben Hackney is listed as Head of Information Technology at Unisource National Lender Services, based in Los Angeles Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Ben Hackney.
Ben Hackney previously worked as Senior Information Technology Specialist at Clearfuze Networks, Inc. and Director of IT at Xdr Radiology. Ben Hackney holds Computer Science from Devry University.
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Unisource National Lender Services
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Profile bio
About Ben Hackney
I am the heart, mind, and voice of the customer, leading teams who love creating products that enrich consumers’ lives. I thrive on collaboration, adding business value, improvement, and adaptability. I excel at translating business jargon into plain, straightforward, and clear language. On the flip side, I can also translate technical jargon into simple, direct, and clear language.I define user stories, personas, and acceptance criteria and have the knowledge to put an optimization strategy in place and collaborate with the product analyst to estimate the impact and determine ROI. In short, I’m the product owner with the plan. I am also equipped to get down and dirty with databases to pull the numbers you’re hungry for with SQL.I do my best work when business stakeholders, software engineers, product owners, analysts, operations, sales & account managers, UX designers, marketing, third parties, and senior management work with synergy.I have acted in community/regional theatre for the last 20 years, so you may find me using my creative outlet to create a piece of art with a group of people outside of work.
Current workplace
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5 roles · 20 years
Ben Hackney work experience
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Senior Information Technology Specialist
CurrentSenior IT Engineer for a fast-paced Managed Services Provider based in West LA. Providing top level engineering support for many mid-sized businesses in Greater Los Angeles area. Varied industries includingfinance, entertainment, and architectural firms.
Oct 2023 - Present
Director Of It
Oversaw software design and enterprise technical support/relationship management, IT infrastructure decision-making, and project management. Provided annual planning based on roadmaps and the development of business cases in support of the governance process. Supported the 200% growth of a six-person technical support team responsible for handling 500 weekly support calls from private practices, universities, and government sectors. Directed the continual upgrading of products, procedures, and operating environments to maintain currency with technological progress, economic change, and business needs.Key Highlights: + 50% reduction in software bugs attained by emphasizing an SDLC approach to validating technical concepts, visions, and roadmaps; approved the final scope, QA, accepted final delivery, and shepherded through the rest of the organization.+ 10 separate applications brought to market by managing applications and products throughout the lifecycle, ensuring business development, adoption, and continuous improvement; provided leadership and guidance to help team members understand focus area strategies and knowledge needs.+ 50% decrease in time between software releases reached by leading the design on Software QA procedures and DevOps infrastructure following Scrum and Agile practices to scale up development operation; reduced the need for emergency software patches by half.Competencies: Product Ownership | Analytical | Problem-Solving | Decision Making |Software Delivery Process | ITIL Framework | Agile & Waterfall | Leadership | Management | Data-Driven | Project Management | Customer Relations | Training | LAN/WAN Management | Local and Azure Active Directory | Virtualization | Live Video Streaming | VPN | VMware - vSphere Infrastructure | Citrix Virtual Infrastructure | EHR, PACS, CR, DR System Deployments & Integrations | Cloud Services | Mobile Device Deployment
2011 - 2021
~10 yrs
Webmaster | It Manager
Managed the website’s operations, including designing new product pages and implementing email campaigns and marketing features related to the website. Ran social media sites for the company, including Facebook and Twitter, and designed Facebook apps to work in conjunction with the website. Deployed new systems in a largely MAC shop and appointed technicians for all IT support-related requests. Key Highlights:+ $1M in sales earned by creating and maintaining the eCommerce site; ensured the web servers, hardware, and software operated accurately and provided IT spending requirements to support high-volume sales periods.+ Mitigated losses and strengthened IT infrastructure by overseeing the deployment of new services, phone systems, and CCTV security systems.Competencies: Product Ownership | Analytical | Problem-Solving | Decision Making |Software Delivery Process | ITIL Framework | Agile & Waterfall | Leadership | Management | Data-Driven | Project Management | Customer Relations | Training | LAN/WAN Management | Local and Azure Active Directory | Virtualization | Live Video Streaming | VPN | VMware - vSphere Infrastructure | Citrix Virtual Infrastructure | EHR, PACS, CR, DR System Deployments & Integrations | Cloud Services | Mobile Device Deployment
2009 - 2011
~2 yrs
Network Engineer
Provided ongoing support to a client base of 120 small and medium-sized businesses. Worked across diverse industries and solutions to provide constant monitoring and support for each organization’s information system’s needs. Maintained regular communication on all ongoing projects and support requests throughout the organization and with the clients. Key Highlight:+ 20% growth in service base achieved by assuming the primary responsibility for implementing, maintaining, and modifying hardware, software, service, and network infrastructure.Competencies: Product Ownership | Analytical | Problem-Solving | Decision Making |Software Delivery Process | ITIL Framework | Agile & Waterfall | Leadership | Management | Data-Driven | Project Management | Customer Relations | Training | LAN/WAN Management | Local and Azure Active Directory | Virtualization | Live Video Streaming | VPN | VMware - vSphere Infrastructure | Citrix Virtual Infrastructure | EHR, PACS, CR, DR System Deployments & Integrations | Cloud Services | Mobile Device Deployment
2007 - 2009
~2 yrs
1 education record
Ben Hackney education
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Devry University
FAQ
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Quick answers generated from the profile data available on this page.
What company does Ben Hackney work for?
Ben Hackney works for Unisource National Lender Services.
What is Ben Hackney's role at Unisource National Lender Services?
Ben Hackney is listed as Head of Information Technology at Unisource National Lender Services.
Where is Ben Hackney based?
Ben Hackney is based in Los Angeles Metropolitan Area, United States while working with Unisource National Lender Services.
What companies has Ben Hackney worked for?
Ben Hackney has worked for Unisource National Lender Services, Clearfuze Networks, Inc., Xdr Radiology, Crystal Classics, and Cayman Technologies Inc.
How can I contact Ben Hackney?
You can use AeroLeads to view verified contact signals for Ben Hackney at Unisource National Lender Services, including work email, phone, and LinkedIn data when available.
What schools did Ben Hackney attend?
Ben Hackney holds Computer Science from Devry University.
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