Ben Chapman Email & Phone Number

New York, New York, United States

New York City Metropolitan Area

New York, New York, United States

• Managed all internal and external non-profit communications, including social media channels, email campaigns, website copy, press releases, etc.
• Created and implemented a twelve-month strategic communications plan to increase engagement and awareness for core programs of education, training, and preparedness
• End-to-end logistics, project management, and social media management for the non-profit’s largest fundraiser, the Iron Skillet Cook-Off, which raised over $90,000 in 2020
• Ensured the success of monthly virtual programs utilizing social media and email campaigns

Los Angeles, California, United States

• Managed brand social media channels, including copywriting, scheduling, community management, video editing, and running Instagram ads
• Researched TikTok influencers and building relationships with them to promote artist releases
• Researched for other various projects, including hosting digital symposiums, social media strategies and previous artist-brand partnerships
• Managed and oversaw a team of three interns, who conduct social media reporting and research projects

New York, New York, United States

• Provided administrative and office assistance to management team, including calendar management and responding to phone and email inquiries
• Organized and processed data from various sources to streamline sign off and permitting process
• Managed client relationships and ensured permits and sign-offs are delivered in a timely manner
• Filed permits, sign off, work orders, etc. with the Department of Buildings and Department of Transportation
• Hours cut to COVID-19

New York, New York, United States

• Managed six events simultaneously, to ensure events were attended to capacity, that guests fit within the client mandate, and acted as first point of contact for any guest concerns
• Crafted email marketing campaigns using Salesloft and the Voray platform, which included A/B testing of different email messaging
• Built target email lists using DiscoverOrg and LinkedIn Sales Navigator
• Maintained guest and client database to ensure accurate records
• Company downsized by 80% due to funding issues

New York, New York, United States

• Managed CancerCare’s social media channels, including creating the monthly calendar, writing copy, designing graphics, and compiling monthly performance reports
• Managed Facebook Ads across several departments, to set KPIs before implementation to ensure ROI
• Coordinated across multiple departments to create and design flyers, one-sheets, and presentations in line with CancerCare’s branding
• Designed and send monthly mass e-mails through Constant Contact for audiences of 65,000+
• Wrote and edited blog posts for CancerCare’s website, including client stories, event recaps, and programming updates

Tacoma, Washington, United States

• Managed the Nativity House Shelter Facebook page, including monthly content calendars, copy and graphics; grew the Facebook audience by 85% over 11 months through Guest Spotlights and the “What Are You Grateful For”.
• Wrote content and designed a monthly newsletter for 200+ shelter guests, as well as donors, and collaborated with the Development Team to ensure the newsletter was in line with their branding guide
• Managed office assistant tasks, which included organizing and cataloging inventory of office supplies, taking meeting minutes during staff and business meetings, and responding to email and phone inquiries
• Met with 200+ shelter guests everyday to connect them with potential resources, either in our shelter or through other local NPOs
• Created twenty “one-sheeters” of local resources to provide to guests upon entry into the shelter, including medical, dental, and mental health resources; included outreach to clinics and ensuring clinics were viable.

Philadelphia, Pennsylvania, United States

• Mastered the Arduino circuit board system and software
• Co-developed a website
• Created instruments for Philadelphia area residents with physical disabilities
• Planned a performance event with our collaborator, Independence Edge Studio

Philadelphia, Pennsylvania, United States

• Created content for Facebook, Twitter, and Instagram, including “7-Day Spotlights”, which featured different aspects of local businesses, and that highlighted owners, weekly specials, and their upcoming events
• Drafted and compiled press and promotional kits for major events and occurrences
• Assisted in all aspects of planning and execution of the Manayunk Arts Festival and the inaugural Hidden River Blues Festival
• Managed artist check-in, pre-event social media, and merchandise sales for the Manayunk Arts Festival signature event, which was attended by over 200K people and 200+ vendors
• Coordinated artist food options, as well as guest and artist check-in for the inaugural Hidden River Blues Festival

Philadelphia, Pennsylvania, United States

• Executed social media campaigns for client brands, including Lee Uniforms, French Toast Uniforms, Impact Hub Philly, and LivHome
• Analyzed campaign performance to provide insights & optimizations to target audiences, utilizing Facebook, Twitter and LinkedIn insights
• Compiled weekly and monthly campaign performance reports, which included brand growth recommendations based off social media audience insights
• Researched & monitored competitor activity in order to provide brand recommendations for the Lee Uniforms brand, including how to best target a younger demographic
• Participated in weekly creative calls to brainstorm & discuss marketing goals.

Beautiful Social Research Center

• Beautiful Social is a digital media collaborative directed by the Communication Studies Department at Saint Joseph’s University
• Analyzed current state of all social media accounts
• Analyzed competitors to see what was working for their social media accounts
• Created a next steps plan to increase engagement across their social media
• Designed two info graphics for a 22 page deliverable for TEDxPhiladelphia

Philadelphia, Pennsylvania, United States

• Maintained social media channels (Facebook, Pinterest, Twitter, Instagram) for Levi Uniforms
• Conducted media outreach with bloggers and early influencers
• Conducted market research to determine the sectors and sub-sectors of our customer base
• Utilized Hootsuite for social media scheduling and research
• Wrote a blog post every three weeks in regards to some communications topic
• Ran two national Pinterest campaigns (included outreach, follow-up, and posting to other social media outlets)

Rochester, New York, United States

• Contributed to a weekly blog regarding communications and/or marketing for the company website
• Co-created a marketing plan for a local charity tennis tournament, including physical and digital activations
• Conducted media outreach for a children’s fitness application, Workout in a Bag, including connecting the creator with two other fitness brands
• Acted as a press and media liaison during the 2013 Rochester Tour de Cure

Bachelor’S Degree, Communication And Digital Media Studies

Minors in Psychology and International Relations

Bachelor’S Degree, Semester Abroad

High School