Ben Chapman Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Utah, Us

Lehi, Utah, Us

Draper, Utah, Us

Guided company strategy and defined product roadmaps based on foundational customer and market research. Provided fintech thought leadership across consumer lending, point-of-sale financing (e.g. Buy Now, Pay Later), and e-commerce payment industries. Managed remotely distributed teams.• Achieved substantial revenue growth by focusing company on target customer persona.• Codified discovery process in company-wide Software Development Life Cycle documentation.• Developed competitive landscape framework for organizing market research and insights.• Created sales enablement “battle cards” driving revenue through differentiated positioning.• Established product metrics to guide iteration and reduce development risk.• Regularly presented research findings and recommendations to C-suite.• Launched best-in-class Google Analytics platform.• Product manager of B2C e-commerce site built on Magento 2.

South Jordan, Utah, Us

Oversaw product management, product marketing, and business strategy functions.• Collaborated with C-suite to define sales, marketing, and product strategy.• Managed and delivered projects in Agile environment using Jira.• Interfaced with users and developers to define business requirements and functional specifications.• Ensured reliable builds and stable deployments through product testing and QA.

San Jose, California, Us

Directed development of AI-based sales and marketing account intelligence and insights SaaS web application which supported users in the Americas, EMEA, and APJ.• Increased sales conversion 47% by combining data visualizations with data science algorithms.• Defined product roadmap by interfacing with end-users, executive sponsors, and developers.• Improved product engagement by launching new UI that reduced cognitive load.• Managed “fuzzy matching” project leveraging MinHash and Levenshtein character distance algorithms.

Santa Clara, California, Us

Managed projects for IoT engineering team and enterprise e-learning course development.• Developed project strategy by conducting design meetings with top Intel fellows.• Empowered 40K engineers by producing technical leadership development training modules.• Realized 105+ hours of productivity savings annually by implementing program office systems.

Directed daily operations, managed P&L, developed and executed strategy.• Negotiated and signed 100+ contracts with clients including Discovery Channel and Oxygen Network.• Reduced fixed costs 27% by developing lean and efficient operational processes.• Increased sales 4-fold through improved marketing, networking, and brand strategy.• Developed quality management best practices for AV engineering operations.

Charlotte, North Carolina, Us

Defined organizational strategy for data specialist function in Global Compensation & Benefits COE.• Performed primary and secondary research including facilitating qualitative interviews.• Developed actionable insights by analyzing and interpreting research data.• 36% projected increase in service quality and efficiency by implementing strategic recommendations.

Managed portfolio of investment assets. Developed and executed business and investment strategy.• Provided $1.1M of angel funding to 12 startup ventures.• Achieved 30% increase in profitability of luxury car leasing business interest.• Established asset allocation policies for $1.5 million portfolio of stocks, bonds, and private investments.

Salt Lake City, Ut, Us

Recorded and distributed 150+ events/yr. with 650+ million downloads in 85+ nations.• Reduced web product delivery time 93% (28 to 2 days) by streamlining processes.• Increased AV web product deliverables 38x while maintaining on-time delivery.• Saved hundreds of man-hours by creating customized automation tools in AppleScript and Python.• 100% on-time delivery of 100,000+ audio and video web products in 85+ languages.

Us

Designed, built, and maintained IT infrastructure.• 99% uptime by upgrading and repairing campus servers and workstations.• Increased student and faculty productivity by providing technical support and training.

Issy-Les-Moulineaux, Fr

Provided technical support for C/KU-band satellite equipment used for business television.• Increased efficiencies by maintaining office servers and workstations.• Ensured customer satisfaction through timely and cost effective service calls.

Master Of Business Administration (Mba), General Management And Leadership

Bachelor Of Arts (Ba), Media Music Studies And Sound Recording Technology