Ben Cragun Email & Phone Number

Ben Cragun is a Product Management at Navitaire, an Amadeus company. He possess expertise in web services, business analysis, requirements analysis, microsoft sql server, software project management and 23 more skills. He is proficient in Spanish.

Listed skills include Web Services, Business Analysis, Requirements Analysis, Microsoft Sql Server, and 24 others.

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  Product Management

  Navitaire, An Amadeus Company

  Sep 2015 - Present - Greater Salt Lake City Area

  • Act as an advocate for, and on behalf of, the Navitaire products and Team• Act as the “Face of Navitaire”; first point of contact for any product related issues or requirements• Foster Product Team and general Navitaire engagement with the Client• Ensure seamless communication among clients, Navitaire and third parties• Maintain understanding of the client’s short-term and long-term business plans, to help them understand how we can help them achieve their goals• Communicate release & road map information• Identify growth and up-sell products (bring in key people for presentations and demonstrations)• Suggest and support an upgrade path which provides the most value• Understand the Client’s “pain points” while using the system • Help the Client to correctly use the Navitaire processes to get what they need, when they need it• Identify training opportunities (how can we help the Client use the system more effectively) • Identify consulting opportunities (how can we help the Client improve their business processes in a specific area)• Advocate on the Client’s behalf to deliver code fixes to the Customer earlier and more often