Ben Dressler Email & Phone Number

Stockholm, Stockholm County, Sweden

Stockholm, Sweden

Stockholm, Stockholm County, Sweden

Stockholm, Schweden

- Line-managed teams up to 10 direct reports- Acted as research lead on #1 company priority project, overseeing the single largest data & research gathering effort on any project in Spotify's history with a team of 15+ user researchers & data scientists- Part of leadership quartet for a group of 40+ engineers, designers, product managers and researchers

- In-depth knowledge sharing with leading companies in the experimentation space- Created benchmark of internal a/b testing practices against industry- Installed progress & measurement framework to improve at company level- Worked with teams to improve their a/b testing processes- Hired a small experimentation methodology team- Evangelised on international conferences- Embedded on #1 company priority project to oversee experimentation- Reporting included CEO level

Stockholm, Schweden

- Conducted mixed-methods user research for a range of teams and projects across Spotify- User testing, ethnography, surveys, a/b testing- Worked on company-level projects as well as in agile squad-level rhythm- Stakeholder reporting up to CPO level

Liverpool, Großbritannien

User research: - Qualitative and quantitative- Focus points: Behavioural analytics, cross-channel experience, augmented reality- Methods: Usability testing (summative/formative), eye tracking, surveys, controlled experiments, ethnography, session tracking, web analytics- Web, optimized web (mobile/table), native apps- Agile and waterfall projects- Developing research plansR&D:- Development, assessment and tailoring of new research methods- Research pipeline optimizationCommunication:- Conferences: Talk on corporate UX at Bitspiration 2013 (Krakow)- Internal: Mutual updates, knowledge share, multidisciplinary work groups- Stakeholders: Co-creation of research questions, expectation management- Result documentation, presentation, actionable recommendations (including upper management and board level stakeholders)Administration:- Booking facilities, liaising with agencies, recruiting test participants

Germany, Poland, The Netherlands

Information architecture, UI wireframing, paper and low-fi functional prototyping.Heuristic evaluation, usability and playtesting, eye tracking.Analysis and collection of survey data and behavioural metrics.

Herne, Bochum

Designed and conducted a survey with nation-wide on-site visits. Gathered quantitative and qualitative data. Analyzed and presented results.Created recommendations on usability of informational leaflets.

Master Of Science (Msc), Social Psychology, 8.7 (Honors)

Activities and Societies: PREMIUM student consultancy Maasac climbing association

Bachelor Of Science (Bsc), Experimental Psychology, 1,59