- Manage and maintain excellent relationships with customers who has accounts with Hope Payment Service Bank.- Oversee the deployment and management of merchants who use the bank's services for payment solutions.- Lead the deployment and management of agency point-of-sale (POS) systems and merchant point of sale (POS), ensuring effectiveness and efficiency.- Manage a team of agent managers responsible for recruitment and day-to-day management of agents affiliated with the bank.- Supervise Direct sales executives (DSE) who promote and sell the bank's products and services.- Compile regular reports and presentations to showcase opportunities that the company can benefit from and make data-driven recommendations for improvement.- Develop and execute strategies that improve customer satisfaction and maximize revenue generation.- Collaborate with other teams across the bank to ensure smooth operations and continuous improvement of products and services.- Maintain up-to-date knowledge of the market and competitors to remain ahead in the industry.

- Lead and manage a sales team to achieve individual and team sales targets.- Provide training, guidance, and support to the sales team members to enhance their product knowledge and selling skills.- Develop and implement strategic sales plans to expand market share and maximize sales potential.- Analyze market trends and identify new opportunities to promote sell- Build and maintain strong relationships with key customers and continuously enhance customer experience.- Collaborate with Marketing and Product Development teams to ensure effective product positioning and promotion.- Conduct regular performance evaluations of the sales team members and provide constructive feedback for improvement.- Monitor and track sales metrics, prepare reports, and present findings to senior management.- Stay updated with industry trends, competitors, and market developments to stay ahead - Coordinate with logistics and operations teams to ensure timely delivery and customer satisfaction.- Handle customer inquiries, concerns, and complaints promptly and proactively resolve any issues.- Participate in industry conferences, exhibitions, and trade shows to generate leads and expand networks.- Continuously improve sales processes and strategies to optimize efficiency and effectiveness.- Foster a positive and motivating work environment that encourages teamwork, recognition, and growth for the sales team members.

- Sell consumables to customers- Manage customer relationships before and after purchase- Obtain feedback from customers and report to team lead- Submit daily sales to team lead for reporting and analysis- Meet or exceed sales goals and targets- Maintain knowledge of product inventory and pricing to answer customer inquiries- Provide excellent customer service and support to ensure customer satisfaction- Collaborate with team members to develop and implement effective sales strategies- Attend sales meetings and training sessions to stay up-to-date on product knowledge and sales techniques.