Hi there, I am currently working as a software engineer in Visa.In my day-to-day, I develop and design solutions in the observability team to enable infrastructure monitoring and logging.
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Senior Software EngineerVisaSingapore -
Software EngineerVisa Feb 2023 - PresentSingapore, Singapore• Highly involved in designing new features in React to improve the user experience of developer teams who use Visa's Observability Platform.• Developed several automations to allow critical integrations with existing alerting workflows such as AAA failover and integrating with new exporters.• Supported the development of a configuration tool using Git APIs for managing exporter configurations across thousands of servers• Designed an enrolment form using Generative AI with the aim… Show more • Highly involved in designing new features in React to improve the user experience of developer teams who use Visa's Observability Platform.• Developed several automations to allow critical integrations with existing alerting workflows such as AAA failover and integrating with new exporters.• Supported the development of a configuration tool using Git APIs for managing exporter configurations across thousands of servers• Designed an enrolment form using Generative AI with the aim of reducing log ingestion, with a projection of 30% in cost savings. Show less -
Software Engineer InternVisa May 2022 - Aug 2022Singapore• Developed an end-to-end application for managing Prometheus configurations in baremetal and Kubernetes environments, integrated with Visa’s observability platform. • Finalized application is able to automate the updating of configurations across multiple servers, with a reduction of manual overhead by at least 90%. -
Engineering InternHtx (Home Team Science & Technology Agency) Dec 2021 - Feb 2022Singapore• Assisted engineers in the study of industrial chemical leaks and optimizing the locations of sensor placements at community areas situated near high-risk industrial sites, to enable early detection of hazardous chemical leaks.• Researched and implemented Python algorithms to predict and optimize the locations of sensor placements. -
Software Engineer InternVisa May 2021 - Aug 2021Singapore, Singapore• Developed a modularized Prometheus exporter that extracts metrics from unstructured log data, written in Golang. • Responsibilities include modularising the open-source grok exporter, planning and developing additional enhancements to fulfill requirements, and address systems monitoring use cases across developer teams in Visa. -
Salesforce Developer InternShopee Dec 2020 - Apr 2021Singapore, Singapore• Responsibilities include data-patching and implemented features on the Salesforce Force.com platform using APEX, SOQL, Lightning and other technologies -
Engineering Research InternCisco May 2020 - Jul 2020Tokyo, Japan• Capitalised on computer vision, satellite Imagery APIs, and Cisco technologies to conduct Covid-19 impact analysis• Performed object-detection on pedestrian and vehicle real-time surveillance footage using OpenCV• Co-developed a chatbot using Cisco's Webex Teams' API and ngrok that educates users on Covid-19 related insights -
Teaching InternMinistry Of Education, Singapore (Moe) Jan 2016 - Mar 2016Singapore• Taught Chemistry and Mathematics to upper secondary students in Peirce Secondary School • In-charge of preparing learning materials and lesson plans • Attended weekly meetings on improving students’ learning experience • Ensured the safety and well-being of students during school excursions
Benedict Chen Education Details
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4.78/5.00 -
Applied Creativity/Innovation & Croatian Studies -
6 Distinctions
Frequently Asked Questions about Benedict Chen
What company does Benedict Chen work for?
Benedict Chen works for Visa
What is Benedict Chen's role at the current company?
Benedict Chen's current role is Senior Software Engineer.
What schools did Benedict Chen attend?
Benedict Chen attended Nanyang Technological University, Zagreb School Of Economics And Management, Nanyang Junior College.
Who are Benedict Chen's colleagues?
Benedict Chen's colleagues are Andrew Kyle, Sharon Simpson, Aiyaz Ali, Kargil Purty, Meyer Acero, Linda Cao, Olga Zhuk.
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