Benedict Chen Email & Phone Number

Singapore

Singapore, Singapore

• Highly involved in designing new features in React to improve the user experience of developer teams who use Visa's Observability Platform.• Developed several automations to allow critical integrations with existing alerting workflows such as AAA failover and integrating with new exporters.• Supported the development of a configuration tool using Git APIs for managing exporter configurations across thousands of servers• Designed an enrolment form using Generative AI with the aim… Show more • Highly involved in designing new features in React to improve the user experience of developer teams who use Visa's Observability Platform.• Developed several automations to allow critical integrations with existing alerting workflows such as AAA failover and integrating with new exporters.• Supported the development of a configuration tool using Git APIs for managing exporter configurations across thousands of servers• Designed an enrolment form using Generative AI with the aim of reducing log ingestion, with a projection of 30% in cost savings. Show less

Singapore

• Developed an end-to-end application for managing Prometheus configurations in baremetal and Kubernetes environments, integrated with Visa’s observability platform. • Finalized application is able to automate the updating of configurations across multiple servers, with a reduction of manual overhead by at least 90%.

Singapore

• Assisted engineers in the study of industrial chemical leaks and optimizing the locations of sensor placements at community areas situated near high-risk industrial sites, to enable early detection of hazardous chemical leaks.• Researched and implemented Python algorithms to predict and optimize the locations of sensor placements.

Singapore, Singapore

• Developed a modularized Prometheus exporter that extracts metrics from unstructured log data, written in Golang. • Responsibilities include modularising the open-source grok exporter, planning and developing additional enhancements to fulfill requirements, and address systems monitoring use cases across developer teams in Visa.

Singapore, Singapore

• Responsibilities include data-patching and implemented features on the Salesforce Force.com platform using APEX, SOQL, Lightning and other technologies

Tokyo, Japan

• Capitalised on computer vision, satellite Imagery APIs, and Cisco technologies to conduct Covid-19 impact analysis• Performed object-detection on pedestrian and vehicle real-time surveillance footage using OpenCV• Co-developed a chatbot using Cisco's Webex Teams' API and ngrok that educates users on Covid-19 related insights

Singapore

• Taught Chemistry and Mathematics to upper secondary students in Peirce Secondary School • In-charge of preparing learning materials and lesson plans • Attended weekly meetings on improving students’ learning experience • Ensured the safety and well-being of students during school excursions

Renaissance Engineering Programme, Engineering Science (Mechanical Engineering), 4.78/5.00

Bachelor of Engineering Science (Mechanical Engineering) Master of Science (Technology Management)

Summer School, Applied Creativity/Innovation & Croatian Studies

• 4-week summer school programme in Zagreb, Croatia (23 June 2019 - 12 July 2019)

A Levels, Physics, Chemistry Economics, Mathematics (4 H2), 6 Distinctions

Activities and Societies: Member of Galileo Leadership Society Braddell Heights Community Leadership Programme (Jun 2015 - Oct 2015) •.