Assistant Shelter Manager
Current• Assists the Residential Services Manager with the day-to-day management and supervision of Stevenson House• In conjunction with the Residential Services Manager, participates in the hiring, orientating, training, evaluating, and disciplining of staff performance• Provides direction, support and leadership to employees through individual coaching and daily observation• Oversees the scheduling of staff and the reconciling of hours, responsible for on-call schedule (sick time, vacation, etc.)• Ensures policies, standards and procedures are being consistently followed• Contributes to the ongoing development of the Stevenson House Policy and Procedures Manual, Employee Handbook, and Employee Orientation Manual• Reviews client files and oversees process of investigating and approving or denying client extension requests• Liaises with community resources and encourages community involvement in programs• Member of local committees and working groups relative to Stevenson House initiatives• Provides statistical and evaluative information to management levels when required• Oversees the care and safety of clients in conjunction with Residential Services Manager