Benedict Ramos Email & Phone Number

-An ambitious professional with 10+ years of experience in a supervisory and customer service role that range from travel and tourism to aviation industries.-Experience working in an operation control center, along with duty managers, airport operations control, irregular operations team to ensure the day-to-day operations runs efficiently.-Committed to meet the standards and requirements of a safety management system as defined in the ICAO Safety Management Manual, and as required by civil aviation authorities.-Managed people, products, and equipment to execute outstanding quality, service, cleanliness and value to deliver optimum business results.-Coordinated with the LEAN team, a plan to identify and implement opportunities to improve continuous improvement processes.-Core and key competencies include people management, adaptability, business process improvement, proficient in Microsoft Office, resource management, and operational coordination-Responsible for coordinating and supervising all operational activities, such as flight schedules, aircraft maintenance, and passenger services, while creating a positive and safe work environment.-Communicate effectively with various stakeholders including aircraft owners, clients, airport authority, regulatory bodies and departments within the organization-Ensuring compliance with safety and security protocols, conducting regular inspections, and implementing corrective measures when necessary.-Advise appropriate contacts of any potential delays or conditions affecting the flight, ensuring the safety of passengers and crew-Worked closely with marketing coordinator and community relations coordinator to improve business intake and assisted with promotional events to create business awareness within the community -Interests include fashion, styling, pattern making, tailoring, blogging

Listed skills include Customer Service, Sales, Time Management, Merchandising, and 2 others.

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  George Brown College

  Marketing