Bee Squared Consultants are a South Australian firm that works with businesses to improve profits by improving revenue streams and generating cost efficiencies. We ensure your operations and systems are the most efficient and effective they can be. Bee Squared is made up of people who have extensive management and business improvement experience, and we’re local. We use our experience in business improvement models such as Lean and Six Sigma, and apply them within the business. We tailor our approach specifically for each customer, and typically work with management and staff members to improve knowledge, process, technology, or automation to transform the way they work. We are directly responsible for millions of dollars of savings.When consulting into a new business or department, we typically have a minimum ROI of 300%, and payback within a 12 month budgeting cycle.

Driving Lean, Six Sigma and various Process Improvement methodologies throughout the organisation via a team of skilled Process Managers

Managed a Client Executive Team and was accountable for Customer Service improvements

Managed an outsource relationship with an Indian company

Managed a Client Executive team and was responsible for activities to improve customer advocacy

Managed the efficiency, quality and people management aspects of high transactional workflows with some voice customer contact