Beng Hock Cheah Email & Phone Number

Malaysia

Position Responsibilities- Creates and maintains all databases required for development, testing and production usage- Performs the capacity planning required to create and maintain the databases along with other tools and applications - Install new instances or versions of the Microsoft SQL server and any other tools that access the Microsoft SQL Server database.- Install new instances or versions of the Microsoft IIS Web server and any other tools that intergrate with it- Performs database re-organisations as required to assist performance and ensure maximum uptime of the database.- All Customer IT Application Deployments, Support and Customer IT projects (e.g. customer on boarding, version upgrades) - Plans and implements backup and recovery of the database along with Build, Upgrade and db refreshes.- Have an understanding of and assist where required in the support of IT DR for Customer IT- Delegate Duties and tasks within the team. - Troubleshoots problems regarding the databases, applications and development tools - Performs database backups and restorations, and recovers corrupted databases.- Proactively monitoring the database's health and taking preventive or corrective action as required- Continuous improvement of existing processes and procedures.- Input into development and execution of Ascender’s IT strategy- Provide technical support for both database and application issues clients encounter- Development and reporting on Customer IT KPI’s- Available as on-call support across 24 x 7 for all Customer IT Priority incidents- Active involvement on all the Audit/Compliance procedure along with documenting processes- Ensures that every team member has a role to play in achieving set goals and target- Monitor all team members and provide necessary advice and guidance- Provide regular update to the management

Malaysia

Position Responsibilities- Creates and maintains all databases required for development, testing and production usage- Performs the capacity planning required to create and maintain the databases along with other tools and applications - Install new instances or versions of the Microsoft SQL server and any other tools that access the Microsoft SQL Server database.- Install new instances or versions of the Microsoft IIS Web server and any other tools that intergrate with it- Performs database re-organisations as required to assist performance and ensure maximum uptime of the database.- All Customer IT Application Deployments, Support and Customer IT projects (e.g. customer on boarding, version upgrades) - Plans and implements backup and recovery of the database along with Build, Upgrade and db refreshes.- Have an understanding of and assist where required in the support of IT DR for Customer IT- Delegate Duties and tasks within the team. - Troubleshoots problems regarding the databases, applications and development tools - Performs database backups and restorations, and recovers corrupted databases.- Proactively monitoring the database's health and taking preventive or corrective action as required- Continuous improvement of existing processes and procedures.- Input into development and execution of Ascender’s IT strategy- Provide technical support for both database and application issues clients encounter- Development and reporting on Customer IT KPI’s- Available as on-call support across 24 x 7 for all Customer IT Priority incidents- Active involvement on all the Audit/Compliance procedure along with documenting processes- Ensures that every team member has a role to play in achieving set goals and target- Monitor all team members and provide necessary advice and guidance- Provide regular update to the management

Malaysia

Position Responsibilities :- Managing the application and infrastructure services for all Payroll systems offered as part of Ascender’s Human Resource Management System (HRMS) Division.- Responsible for maintaining the highly complex Payroll and Human Resources Information Systems (HRIS) environment.- Effectively managing a geographically diverse team where staff is located in Perth and Melbourne.- End-to-end management of all interrelated Application and Infrastructure disciplines across the entire technology stack (Application, Database, OS, Virtualisation, Storage and Network)- Defining new and continuously improving existing processes for to the daily- support of the managed service, including change management, incident management, problem management and service level reporting, ensuring compliance with the Information Technology Infrastructure Library (ITIL) framework.- Management of 3rd party vendor relationship for the Ascender HRMS divisions Infrastructure as a service provider- Working directly with our clients to own problems and proactively create solutions.- Managing application and Infrastructure demand and capacity management to ensure sales pipeline and forecast requirements can be met- Ensuring compliance to the International Standard on Assurance Engagements (ISAE) No. 3402 (formerly "SAS 70") audit controls and providing assistance with annually conducted external audits- Liaise with the respective head of other departments to ensure goals are achieved in accordance with the overall project plan.

Malaysia

Position Responsibilities :- The installation, configuration, upgrade, administration, monitoring and maintenance of operating systems support of production and development. (more than 2000 operating systems)- Assists in investigating, diagnosing and resolving problems and incidents as directed.- Maintains a good understanding of the disposition and capacity if installed system components and the capacity and performance implications of their interworking.- Enrolls users, maintain system security, controls and monitors user access to server

Selangor, Malaysia

Position Responsibilities :- Managing Production Data center Infrastructure, Network, and System Administrator for Windows Server (2000&2003), Linux (Redhat Enterprise 4&5), Oracle Application (IAS) and Oracle Database (9i,10g), Citrix, Responsible for Production - Data Backup and Disaster Recovery. - Provide installation and troubleshooting for production hardware and software. - Responsibility to monitor log via monitoring tools (Nagios MRTG, Windows log, Linux syslog, and others. - Responsible for company software licensing, hardware maintenance and IT asset management.

Malaysia

Position Responsibilities :Server Management- Maintain the confidentiality of all Data Center information.- Provide Installation and support for data center hardware and software.- Software licensing, SSL and domain renewal, hardware and software maintenance renewal, IT budget.- Linux operation – User management, samba, sftp, and provide customer support via phone and emails.- Daily server monitoring and Maintenance over 40 servers- Test and apply new software and maintenance patches.- Perform backup, file replications and script management for servers- Modify and customize open source web base program for internal needs. System Support & Infrastructure- Install and perform minor repairs to hardware, software, and peripheral equipment.- Set up equipment for employee use, performing or ensuring proper installation cable, operating systems, and appropriate software- Develop training materials and procedures, and/or train users in the proper useof hardware and software.- Prepare evaluations of software and hardware, and recommend improvements or upgrades.- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.- Provide customer support via phone and emails