A business focussed and versatile IT Management (ITIL Expert certified) professional with extensive experience across a broad range of IT disciplines including service management, support, infrastructure, operations, ERP, business systems application development, relocations, and financial control. A proven ability to adapt knowledge and skills to different sectors, levels of management/user and business requirements. Strong all-round management skills to inspire and lead teams to deliver to customer and business needs. Leadership and direct involvement in a variety of strategic, operational and customer focussed disciplines for international FTSE100s including multi-level 24/7 support, voice and data networks, project and 3rd party management.