Ben Graham Email & Phone Number

Bristol, England, Gb

Bristol/Glasgow

Bristol, United Kingdom

Bristol, United Kingdom

Budget:Managing Gross Margin on Orders, inline with Business Line expectations.Manages KPI’s as agreed between the Business Line Manager and Operations ensuring profitable sales volumes and realising strategic objectives.Organisation:Providing an efficient and effective service to all Clients and Contracted Professionals.Registration of Client Enquiries.Search and selection of candidates, supported by the Personnel Coordinators where available.Administration of… Show more Budget:Managing Gross Margin on Orders, inline with Business Line expectations.Manages KPI’s as agreed between the Business Line Manager and Operations ensuring profitable sales volumes and realising strategic objectives.Organisation:Providing an efficient and effective service to all Clients and Contracted Professionals.Registration of Client Enquiries.Search and selection of candidates, supported by the Personnel Coordinators where available.Administration of the documentation related to the Client and Professionals.Ensuring compliance with tax and legal legislation, inline with the company code of conduct.Advising Professionals of safety, environmental, and administrative policies.Investigation and follow up of accidents, incidents, complaints, insurance claims, non-conformities and corrective improvements / actions.Adherence to the Atlas Professionals Quality Management System.Commercial & Clients:Establishes productive, professional relationships with Professionals in assigned customer accountsProactively assesses, clarifies, and validates customer needs on an ongoing basis.Creating professional client Proposals in accordance with service level agreements, and Business Line Managers guidelines.Ensure that all Timesheets are received and processed effectively.Validate and approve invoices for services in a timely manner.Maintaining positive Atlas KPI’s in “Enquiry to Clean Order” and “Clean Order to Timesheet”.Reporting observations, updates, correspondence, and deviations with Client relations or business practises to the Operations Manager and Business Line Managers.Monitoring and initiating development plans for Professionals (appraisals, training, career progression etc) during the period the Professional is assigned on an Order.Monitoring Client KPI’sEvaluation of the service that Atlas provides (seeking feedback and improvement suggestions from Clients). Show less

Bristol, United Kingdom

Sourcing of industry specialists in the offshore wind market.Recruiting, selecting Professionals.Evaluating and developing Professionals from the Inner circle of Professionals during the period the Contracted Professionals is not on an Order.Using various media to attract potential Professionals.Maintaining the files of Contracted Professionals with all relevant documents.Within the assigned Business Lines the Personnel Coordinator is accountable for:Manage… Show more Sourcing of industry specialists in the offshore wind market.Recruiting, selecting Professionals.Evaluating and developing Professionals from the Inner circle of Professionals during the period the Contracted Professionals is not on an Order.Using various media to attract potential Professionals.Maintaining the files of Contracted Professionals with all relevant documents.Within the assigned Business Lines the Personnel Coordinator is accountable for:Manage existing workforce relationships as well as building new relationships to ensure continued utilisation and increased commitment.Recruiting, selecting, evaluating and developing Professionals on various levels.Maintaining the files of Contracted Professionals with all relevant documents, including notes of dialogues and meetings.Tracking personnel utilisation and ensuring Account Managers are informed.Timely flagging of needs of training or education to ensure compliance and possibilities to further career development.Frequent appraisals of the Contracted Professionals.Participating in exhibitions and business meeting with Account Managers.Advertising vacancies appropriately by drafting and placing adverts on company website, social media.Receiving and reviewing applications and shortlisting candidates.Checking references and suitability of applicants before referral to Clients for contract / employment.Preparing CV’s and correspondence to assist Account Managers in the sales process.Occasional administration duties will include contract and travel arranging, database updates and CV writing.General support to Account Managers in the sales process, which may include Client contact. Show less

Bristol, United Kingdom

Working on large RPO accounts including Lloyds Banking Group and TSB

United Kingdom

Working for the leading Contact Centre Management Recruiter, Cactus Search, since the start of the year - specialising in Scheduling and Dialler roles.Always glad to hear from contact centre professionals seeking new management roles!

Ba, Game Cultures

Games Culture

Education record