Ben Haddleton Email & Phone Number

Stockton-On-Tees, Gb

Stockton-On-Tees, Gb

Gerrards Cross, Bucks, Gb

Heading up a large-scale modernisation project on Causeway’s largest and most widespread product. Putting Agile methodologies into practice at a senior level. Ensuring that the technical direction aligns with the overall company strategy, as well as the needs of the customers and requirements of our Product team. Liaising with clients to assess use cases for system expansion while also looking at their current pain areas, all with a view to improving the overall client relationship and experience. Taking regular one-to-one sessions and helping developers take control of their personal development by understanding their learning practices and offering avenues for them to increase their technical knowledge and feeding this back into their personal reviews. Offering in-house training sessions and workshops to improve hands-on skills, geared towards knowledge and delivery in line with the technical direction of the company. Facilitating large-scale cross-team projects. Organising weekly meetings around deployment and release cycles to ensure the quality of changes being pushed into production and drive change and process improvement. Filling in for various other team roles and heading their meetings where required, including Delivery Lead, Scrum Master, and Product Owner. Leveraging modern DevOps tooling to increase the quality of releases by bringing in elements of testability, repeatability, and sustainability to our older applications. Handling code reviews and setting best practices and standards for the team.

Dublin 2, Ie

Heading up a team working on building, supporting and expanding a bespoke application suite tailored for the financial sector.Planning and implementing the pivot of the application to a SaaS property.Identifying process improvements to facilitate FTE release.Implementing Agile and DevOps practices to ensure the smooth operation of the workforce.Defining the strategy, roadmap, architecture and design of the suite.Assessing security vulnerabilities.Leveraging Design Thinking methodologies to oversee the ideation of new features.Engaging staff in Technical Discovery sessions and Workshops to ensure that knowledge and skills are transferred through the team and allowing a platform where the team can assess new technologies for use.

Dublin 2, Ie

Assessing and identifying automation opportunities for client accounts, using a variety of technology solutions through the automation spectrum, from RPA, through Custom Software Applications to AI and ML.Part of teams tasked with initial scoping and pilots around XR use in the workplace, one being around virtual reality meeting systems, another around assessing how we could leverage VR to offer mental health support.A member of several dedicated internal groups focused on identifying and assessing new tooling and technology to be used within the workplace.Involved in building and running two Hackathons, laying out training and guidance for participants to encourage new and innovative ideas to bring to the business.

Stockholm, Stockholm County, Se

Development of custom internal and external business solutions, supporting applications written in various technologies and frameworks both new and old. Some examples include:ASP.Net Web FormsClassic ASPWinformsUWPMVC5 and EF6Mostly this is in VB.Net, although we are in the process of transitioning our applications to C# when the scope allows

Essen, De

IT Analyst for the Woodhead plant in the Components Technology division.Working with a mixture of SAP systems and Access databases, as well as EDI maintenance.

Halifax, West Yorkshire, Gb

Working within an SQL server based environment.Creating reports/programs from this environment using Excel/VBA or standalone VB.Net solutions to meet various needs and to link in with various other systems in use within the companySourcing new systems for use within the companyFixing general hardware faults with servers and/or local machines and sourcing new parts (should they be required)Active Directory & Exchange (2007) maintenance and upkeep (adding new users, adding/amending GPOs)General networking tasksExternal cabling maintenanceFirst-line Printer maintenance

Gb

• Gathering and Co-ordinating system data each day• Ascertaining key demographics on a daily basis and tailoring our marketing materials and monetary promotions accordingly• Creating new marketing campaigns and liaising with company designers to ensure the best exposure of our offers• Experience in the design, deployment and management of comprehensive Retention and communication strategy• Experience in management of multi-product bonus offering• Promotional Creation tailored to meet demands of the business• Writing of creative email copy and sending of email campaigns• Setting up of promotions• Automation of email triggers• Experience in detailed segmentation and analysis and email lists• Measuring the success of campaigns and promotions by reporting on email open rates, promotion take-up and ROI• Overall responsibility for increasing the life value of customers• Implement strategies to quickly Identify potential high roller customers and flag them with the VIP team• Run daily reports for CSR Manager to be able to access – eg locked/disabled accounts, customers dropped in value• Produce monthly reports for the what promotions have been done and their outcome ROI and what is to be done in the month ahead• Ensuring new promotions were understood and adhered to by the support staff• Checking any new procedures were communicated to the support staff and explained where necessary

Education record

Full Stack Web Development Certification, Computer Software Engineering