Ben Hoogenboom Email and Phone Number
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Ben Hoogenboom personal email
At the forefront of transformative AI solutions, my expertise in transformation, sales and operational turn-arounds, guides top-tier organisations through complex digital and people transitions. Leading recent initiatives in artificial intelligence adoption, I've advised C-suite executives on customised programs that streamline workflows and enhance productivity. My tenure as an adaptable executive with broad cross functional experience demonstrates my ability to secure significant growth and optimise efficiency, leveraging a strategic approaches and AI enabled strategy. With proven competencies in managing and improving processes, directing large transformations - I drive operational excellence and robust growth for my clients.
Ai4Enterprise
View- Website:
- ai4enterprise.com.au
- Employees:
- 1
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Chief Executive Officer And FounderAi4EnterpriseMelbourne, Vic, Au
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Executive Management ConsultantWinit Tenders & Consulting Aug 2024 - Present• Leading artificial intelligence adoption and advising c-suite on custom build projects using CoPilot, AzureAI, OpenAI, and Claude to automate workflows and digitize high-effort processing.• Developed advanced lead generation solutions and implemented sales strategies for successful campaigns.• Directing complex BPO and Call Centre transformation programs, including platform migration to Genesys Cloud CX and workflow automation. -
Bid DirectorWinit Tenders & Consulting Jul 2024 - Aug 2024• Directed a complex BPO submission for call centre, back office, and frontline services for a large corporate client, aligning to complex requirements to win themes.• Led end-to-end solution and coordinated SMEs and key executives for a successful bid.• Achieved a significant contract win with a prominent Victorian government services agency.
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General Manager TransformationG4S Feb 2022 - Apr 2024London, Gb• Led internal service functions and transformation programs across A&NZ, developing business cases and enhancing governance frameworks.• Directed corporate shared services and diverse team of domain experts, securing new business growth and ensuring smooth contract transitions. -
General Manager OperationsG4S May 2020 - Feb 2022London, Gb• Managed workforce, P&L, subcontractor services, and client relationships for a high-profile public service project during COVID-19 peak.• Drove continuous improvements in operating model, services, and growth for the Victorian State Government.• Oversaw teams in client relationship management, contract performance, operations, security, catering, and waste management.
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Program ManagerAlinta Energy Jan 2019 - Apr 2020Sydney, Nsw, Au• Led day-to-day operations of the "Retail Transformation Program," overseeing core system replacement, cloud platform migration, and agile program management.• Turned around a failing agile model, addressing performance, operational, and governance issues while managing stakeholder engagement. -
Senior Bid ManagerTsa Group - Australia Feb 2018 - Jan 2019West Perth, Western Australia, Au• Led solicited and unsolicited proposals and bids nationally for TSA Group, shaping bid strategy and win themes.• Managed Requests for Tenders, Quotes, Proposals, and Expressions of Interest, collaborating with internal and external teams.• Successfully delivered compelling propositions for current and prospective clients, working closely with key stakeholders. -
Project ManagerAlinta Energy Apr 2017 - Feb 2018Sydney, Nsw, Au• Led national CX and process optimisation reviews for Alinta Energy's C&I business unit.• Transformed business-critical processes, customer journeys, and organisational effectiveness.• Collaborated with key stakeholders including the CEO, Program Manager, and General Managers.
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Senior Bid ManagerSerco - A World Of Experience Mar 2014 - Apr 2017Hook, Hampshire, Gb• Led proposal and bid management for Serco's Asia Pacific Citizen Services, shaping bid strategy and win themes.• Managed internal and external teams to deliver compelling propositions for clients.• Collaborated with key stakeholders including Managing Director, Business Development Director, and Operations Director. -
Project ManagerEngie Au Sep 2013 - Mar 2014Southbank, Victoria, Au• Led process mapping, analysis, and optimisation programs for critical organisational change processes, resulting in significant improvements to the balance sheet.• Conducted strategic reviews, identified systemic issues, and transformed customer experiences.• Designed future state processes and delivered executive briefs and presentations. -
Senior Project ManagerNational Australia Bank Mar 2011 - Sep 2013Melbourne, Victoria, Au• Led transformation of Quality Assurance practices for Lending Services division in Mortgage Transformation Program.• Directed offshore BPO services, designed frameworks, identified systemic issues, and transformed customer experience.• Presented executive briefs, designed future state processes, and collaborated with key stakeholders.• Achieved improved quality assurance practices and enhanced customer experience within the division. -
Quality Assurance ManagerNational Australia Bank Apr 2007 - Mar 2011Melbourne, Victoria, Au• Established quality assurance function to improve compliance and customer care culture for 1200 employees at NAB consumer impaired debt.• Provided ongoing senior leadership post implementation to ensure quality standards were met.• Implemented strategies to support simple, advanced, and high-risk segments, enhancing overall operational efficiency.
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VariousOptus Oct 2000 - Feb 2006Macquarie Park, Nsw, AuVarious roles across Customer Services, Facilities Coordination and multiple Team Leader positions.
Ben Hoogenboom Skills
Frequently Asked Questions about Ben Hoogenboom
What company does Ben Hoogenboom work for?
Ben Hoogenboom works for Ai4enterprise
What is Ben Hoogenboom's role at the current company?
Ben Hoogenboom's current role is Chief Executive Officer and Founder.
What is Ben Hoogenboom's email address?
Ben Hoogenboom's email address is be****@****rco.com
What are some of Ben Hoogenboom's interests?
Ben Hoogenboom has interest in Social Services, Civil Rights And Social Action, Politics, Environment, Human Rights.
What skills is Ben Hoogenboom known for?
Ben Hoogenboom has skills like Stakeholder Management, Management, Change Management, Risk Management, Strategy, Team Leadership, Business Transformation, Customer Experience, Business Process Improvement, Call Centers, Project Management, Coaching.
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