Ben Macdonald Email & Phone Number

Kogarah, NSW, AU

Sydney, Australia

Service providers utilising or transitioning to fibre networks are often faced with challenges such as deployment demands and network sustainability, while also seeking growth.At Telcom Network Services, we confront these challenges. Serving a wide array of stakeholders including fibre carriers, dark fibre providers, and utilities, we offer solutions.

Mascot, New South Wales, Australia

• As a Network Service Manager at Cubic, my responsibilities revolve around managing and overseeing various aspects of network services within the company. Key duties include:
• Leading a team of network professionals to ensure the smooth operation and maintenance of network systems.
• Developing and implementing network strategies and policies to optimize performance and meet business requirements.
• Monitoring and analyzing network performance metrics to identify areas for improvement and proactively address any issues.
• Managing vendor relationships and contracts related to network services and ensuring compliance with service level agreements.
• Collaborating with cross-functional teams to plan and execute network expansion projects and upgrades.

Padstow, New South Wales, Australia

• As an Insurance Claim Officer at O'Brien, my role involves handling various aspects of insurance claims related to automotive and building glass. Key responsibilities include:
• Providing assistance and support to policyholders, insurance agents, and automotive glass shops throughout the claims process.
• Accurately entering auto glass loss information into the production database to initiate the claims process.
• Verifying customer insurance coverage and deductible amounts for the vehicle involved in the claim.
• Efficiently locating an auto glass branch that can provide prompt and convenient service for the customer's vehicle.
• Utilising automotive knowledge to assess the damage and determine the feasibility of windshield repair.

Bachelor Of Commerce (B.Com.), Accounting And Finance

Activities and Societies: University of Wollongong Commerce Society

Telecommunications Engineering Technology, (Network Engineering, Optical Networks), Completed

Higher School Certificate Diploma, Business Studies, Economics, Software Development