Benjamin Barnaby Email & Phone Number

Quincy, Massachusetts, United States

I work with cross functional resources to implement and develop new systems, processes and procedures to improve our business practices.

Quincy, Massachusetts, United States

I design and facilitate product training for both operations and sales on Granite’s extensive collection of product offerings.

Quincy, Massachusetts

North Quincy, Ma

I am responsible for managing a department of network support technicians and monitoring resources and ensuring they deliver high quality support. I track and support the team in their goals to deliver support within critical and competitive response time SLAs and repair metrics. We monitor and maintain our own network as well as carrier-grade managed services offered to our customer base. I am also responsible for maintaining a positive customer relationship and experience during escalated service incidents/outages and tracking hot issues for our internal network and external customer networks we manage.

North Quincy, Ma 02171

100 Newport Ave Ext. North Quincy Ma 02170

Quincy, Ma

I work trouble tickets and contact necessary parties to arrange for the repair of Granite customer's phone lines.

B.S, Journalism

Activities and Societies: MainSheet Student Newspaper

Psychology

International Relations