Quality Analyst Level Ii
Current• Effectively manage multiple personnel security background checks for government agencies. Case review involving compiling, analyzing, and conducting quality control to create comprehensible reports of investigation as needed• Supervisory duties: mentor, train, onboard, and provide guidance to First level reviewers• Conduct second level review (quality control) for 2-5 cases per day• Ensure accurate daily case manifests are sent to the customer• Communicate and liaison with multiple field investigators • Create training presentation refreshers for review team