- Leads team accountability & oversight in driving category strategies, the prioritization of all goals, maintaining an actionable pipeline of projects & forecasting savings opportunities & third party oversight activities against company goals.- Provides strategic thought leadership, insights, & recommendations to executive stakeholders on vendor footprint, capabilities, & overall strategy.- Leads all aspects of vendor lifecycle & relationship management; including selection, contracting, onboarding/integration, optimization, &transition/off-boarding.- Collaborates closely with internal teams to ensure seamless integration & alignment of vendor ops with enterprise business needs.- Support the creation of material for Enterprise forums with senior stakeholders across all business units.- Works closely with senior leadership to execute against deliverables & provide oversight to leadership.- Creates & executes holistic procurement & category management strategies from initial identification & ongoing management.- Develops & leads large scale ($500MM+) events & cost reduction projects across critical vendors & categories.- Drives opportunities to optimize the vendor management processes with a focus on quality, risk management & service levels (SLAs).- Collaborates with business partners & business lines, manages supplier relationships & negotiates contracts to assure best value.

- Establishes, monitors & drives continuous improvement through use of SLAs, KPIs, metrics & scorecards. Leads all aspects of vendor lifecycle & relationship management; including selection, contracting, onboarding/integration, optimization, & transition/off-boarding.- Owns the development & ongoing execution of fintech strategies across multiple categories; including but not limited to: Cloud Service providers, payment networks, core processors, marketing, data, engineering/tech, acquisitions & contact centers/servicing.- Responsible for vendor & partner management oversight as well as team leadership for outsourced relationships. Led & optimized a large-scale, vendor operation & maintained operational efficiency as well as cost optimization.- Built & managed strategic partnerships & applied best practices to ensure partnerships were delivering best-in-class experiences across products.- Managed a team to help create & support initiatives that drive strategy & growth.- Responsible for all categories (over 350 vendors) in the highly regulated financial & tech industries. Led the category management team to partnerwith internal stakeholders. Owned & drove negotiations, including large-scale enterprise technology agreements.- Stayed informed of enterprise initiatives & connected the dots across all vendor & partner products.- Managed & enabled the vendor & partner management team as critical value drivers, indispensable partners & trusted business consultants.Promoted & drove behaviors that deliver an exceptional internal & external customer experience. Owned & led with a thorough knowledge of industry & enterprise operations, practices, policies & procedures.

- Working with digital & technical product managers, business leads, leadership, Engineering & architecture to determine innovative data capabilities that need to be built to support the next generation of intelligent, adaptable and intuitive customer experiences. Managing the construction of new capabilities, by both building on existing services and building new with open source technologies. - Collaborated with Business Development team in evaluating and analyzing potential resource investment opportunities.-Managed an Agile & Lean Engineering team to build and Deliver business intent and deliverables.

• Responsible for purchasing and managing North America’s Direct and indirect HR supply chain services (Third Party), a large spend category of employee benefits vendor relationships and procurement activities for the entire domestic population of Capital One. A specific focus on providing support for over $500MM Benefits Portfolio as well as strategic sourcing strategies and solving complex operational issues. • Strategic Category management, Supplier Management, Strategic Sourcing, Program Governance, Risk Management, Relationship Management, Regulatory, Process Management, Managing to Policies, Project Management, Performance Management, Indirect Purchasing and Procurement experience in a high technology environment with strong problem solving skills.• Strong procurement strategies sourcing background and passion for developing, coaching, Mentoring, consulting, and implementing strategies within managed direct and indirect categories across cross-functional teams.• Strategic Thinking, Thought Leadership and Thought Partnership within customer and client industries while growing, maintaining, and managing executive level relationships, internal customers and external teams.• Extensive experience in negotiating contracts, contract drafting and contract management experience (MSA, BSA, SOW, Change Order, NDA and applicable Amendments/Exhibits) as well as conduct negotiation.

Managed entire Canadian market business; including three of the company’s largest accounts: Wal-Mart Canada, Loblaw Canada & Heinz Canada. Managed entire Middle Eastern Business: Saudi Arabia, Iraq and Syria & entire Non-Chinese Asian business: Vietnam, Malaysia, Singapore, Indonesia and Thailand