Benjamin Carnes Email & Phone Number

Oversee day-to-day operationsDesign strategy and set goals for growthMaintain budgets and optimize expensesSet policies and processesEnsure employees work productively and develop professionallyOversee recruitment and training of new employeesEvaluate and improve operations and financial performanceDirect the employee assessment processPrepare regular reports for upper managementEnsure staff follows health and safety regulationsProvide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Arizona, United States

151+% Sales quota attainmentEffectively engage new and existing leads by phone, email, and chat to attract new customersCreate and execute strategic prospecting plans to engage with new customers, and help find opportunities to build revenue Pre-qualify opportunities by assessing mutual interestAchieve quarterly quotas of sales and proper dictation of notes in CRM system (Pipedrive)Generating and qualifying new leadsPromoting products and servicesDelivering quality customer serviceCross-functional communication with marketing and estimators

Tucson, Arizona, United States

Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costsDeputize for the General Manager in their absenceContinuously anticipate customer needs and ensuring a great experience for each customer.Develop employees by providing ongoing feedback, establishing performance expectations & identifying training gaps.Provide coaching for all members of staff to ensure that they preform to the best of their abilityAccomplish daily administrative duties such as: ordering supplies, new hire paperwork, performance reviews, and training.

Virginia, United States

Top 1% in support based metrics set by Results year over yearProvide technical assistance with computer hardware and softwareResolve issues for customers via phoneIdentify Up-sell and Cross sell opportunitiesResolve technical issues in a timely manner using available resources