Benjamin Carter Email & Phone Number

North Carolina, United States

Developed and implemented scalable machine learning models to enhance Dropbox’s data-driven product features, focusing on improving user experience and automation through AI integration.Collaborated with cross-functional teams to optimize algorithms for personalized file recommendations, document search, and cloud storage efficiency.Leveraged advanced AI techniques, such as natural language processing (NLP) and computer vision, to build and refine intelligent automation tools that streamline cloud management tasks.Participated in designing and deploying deep learning models, improving the speed and accuracy of data indexing and retrieval processes.Conducted A/B testing and model evaluation using Dropbox’s data infrastructure, enhancing performance metrics like processing speed, accuracy, and relevance for machine learning applications.Engaged in research and development to explore cutting-edge AI technologies like generative AI, contributing to Dropbox’s innovation in file-sharing and remote collaboration solutions.

United States

Achieved an average click-through rate (CTR) increase of 15% across multiple campaigns."• "Helped clients increase conversion rates by 10% through targeted ad optimization."• "Reduced ad production time by 30% using creative automation tools like Celtra.

Maintained and managed up to 35 clients regularly scheduled.• Achieve the goal of creating an organized space for client including purging, sorting and creating space and storage to create order.• Perform routine clerical tasks such as mailing, copying, filing, and scanning• Monitor schedules and communication to ensure customers receive satisfactory service• Manage homes, run errands, and assist with projects not limited to assembling furniture, restructuring closets, and ordering products to ensure highly satisfies customers

• Cross trained in lounges as both service staff for food and bartender• Maintained guest satisfaction by providing quality and quick service and anticipating theirNeeds.• Properly served alcohol from traditional recipes and garnishes in a timely manner• Met standards of customer assistance of following through with job procedures for liquor orders related to age Requirements and knowledge of state I.D regulationsFollowing all safety protocols with sanitation practices for meal prepping and liquor station

Miami, Florida, United States

Conceptualized and produced engaging personal content related to Nike’s brand, values, and products across various social media platforms, driving a significant increase in engagement.Created and edited high-quality videos, photos, and copy that aligned with Nike’s marketing objectives, resulting in increased visibility and brand awareness.Collaborated with influencers, athletes, and other content creators to develop content that resonates with target audiences, showcasing Nike’s products in real-world scenarios.Leveraged analytics tools to track content performance, optimize engagement strategies, and adjust content based on audience feedback and insights.

Cultivated customer loyalty, promoted repeat customers and improved sales. Evaluated account and service histories to identify trends, using data to mitigate future issues.• Communicated with vendors regarding back-order availability, future inventory, and special orders.• Answered customer telephone calls and inquiries promptly.• Liaised with customers, management, and sales team to better understand customer.• Completed all daily tasks and special assignments with an efficient and quality- driven approach.

• Reviewed and resolved differences between accounting information and cash drawer. • Provided Guests with complete exceptional Sales, gave support towards directing guest to items and join reward programs to promote loyalty, satisfaction and maintaining sales numbers. • Approach previous clients with locating and choosing merchandise in any store department. • Built relationships with customers to increase likelihood of repeat business.

Associate Of Arts - Aa, Graphic Design

High School Diploma, Computer Science

Education record

Completed a comprehensive cosmetology program with a focus on hair cutting, coloring, styling, and skincare. Engaged in hands-on training.