* Compliance Center troubleshooting through powershell, phone, and email to resolve customer issues on all aspects.* Security Center troubleshooting to adhere to security standards of the multiple standards. * Exchange Online/On prem support for powershell cmdlets and other customer needs.*Purview suite of administration and troubleshooting Ediscovery, DLP, IRM and Retention issues.

• Exchange online deep understanding. DLP, Message Trace, Reporting tools, PowerShell cmdlets understanding. ATP and RBAC for exchange online advanced understanding of implementations.• Tier 1-4 Microsoft Admin, Working with trouble tickets to satisfy one stop shop for exchange administration. Thorough understanding of system integrations of Microsoft products, deployments and support.• PowerShell scripting for queries related to exchange user profiles using Windows PowerShell environment• Disaster Recovery related to NIST 800-73 guidelines understanding and implementations. Wrote company Disaster Recovery RTO’s for Catastrophe planning.• Troubleshooting hardware, networking, DNS, Product logfiles and Active Directory user management through Endpoint Manager facilitating a Tier 3 level understanding.• Maintain Exchange Admin suite to troubleshoot user mailboxes, archive terminated employees, monitor mailbox usage, and mailflow rules. I am a full exchange admin incorporating all privileges and resources that come with the Exchange Admin role in RBAC.• Advanced windows deployment troubleshooting using Windows performance analyzer to identify packages being deployed using Intune Groups.• ATP, DLP, Security and Compliance admin running message trace, e-discovery holds on terminated employees, and maintained a secure score of 90%.

Job Responsibilities:- Maintaining the office network with 15 users.- Provide SharePoint management of the new and existing sites.- Troubleshoot TCP/IP problems that occur with security systems used in the field.

- I provided Accounting services for the company using QuickBooks Int. - I ran the day to day invoice management software for the company called Service Monster.- During post Hurricane Harvey, I provided operational help to facilitate the Mold Remediation of homes in the Baytown Area.-I worked with Facebook, Instagram and Google My Business pages to allow for a growth of 10% to sales towards the business.

I worked as a satellite technician doing routine maintenance, maintaining mission readiness and completely trainining opportunities with other units.