Benjamin Moore Email & Phone Number

Lafayette, IN, US

• Utilized HR analytics to accurately identify and segment IT department new hires across three campuses, enabling the efficient deployment of two targeted Qualtrics surveys: one to 75 new hires (onboarded within the.
• Working on developing and implementing a comprehensive customer service training program for full-time and part-time employees within the learning spaces technology department,… Show more
• Working on developing and implementing a comprehensive customer service training program for full-time and part-time employees within the learning spaces technology department, to enhance customer interaction
• Collaborated with the IT Business Continuity Administrator to design a business continuity quiz, assessing employee knowledge and preparedness for potential disruptions Show less

Fort Wayne, Indiana, United States

• Recruited athletes for various sports leagues, generating an average of $100,000 in revenue per year
• Led communications with an average of 100 league teams totaling 1,200 athletes per year
• Identified and implemented process improvements to streamline operations and reduce costs

Fort Wayne, Indiana, United States

• Coordinated bi-weekly payroll for 30+ contract employees with the VP of Operations
• Developed training program and materials for Night Manager Training (clock-in/out system and online database guides), tests (customer interaction scenarios), phone etiquette, etc.
• Facilitated new hire paperwork, training, and onboarding for all new employees

Greater Fort Wayne

• 2019-2020; 2024-Present
• Provided customer support with all registration for soccer, flag football, baseball, and softball
• Operated as sole facility contact during hours of operation, supporting on average 200 athletes per shift
• Maintained cleanliness of facility

Indianapolis, Indiana

• Interviewed 15 to 20 perspective employees for consultant positions each semester
• Scheduled and coordinated final interviews for Assistant Manager
• Administered new hire onboarding for five to ten employees per semester, including the offer process and completion of new hire paperwork
• Approved all Consultant and Consultant Supervisor time off and shift swaps

Indianapolis, Indiana

• Organized and supervised a five-person team responsible for assisting 5,000+ students, staff, and faculty by setting up IUPUI’s new DUO Two-Step authentication system on electronics
• Mentored three employees each semester, meeting once a week to discuss future goals and facilitate required training

Indianapolis, Indiana

• Worked 20 to 30 hours per week in a computer lab to aid customers with using Excel, Word, and PowerPoint
• Managed customer support for 10 computer labs, including troubleshooting computer and software problems and escalating any high priority problems

Greenwood, Indiana

• Stocked both perishable and nonperishable items.
• Assist cusotmers as needed

Beale AFB, CA

• Scheduled 10 to 15 Airman to set-up pilot systems for takeoff and landing of Unmanned Aircraft (RQ-4 Global Hawk)
• Maintained pilot system safeguarding mission completion of one to six aircraft per shift out of six flights
• Organized and completed all aircraft maintenance documents each day for designated aircraft to ensure readiness for pilot
• Awarded Air Force Good Conduct Medal

Master Of Science - Ms, Human Resource Management

Master'S Degree, Human Resources Management

Organizational Leadership, Human Resource Management Certificate

Chemistry

Activities and Societies: Indiana University Student Foundation - Alumni Afairs Chair

Bachelor Of Science - Bs, Organizational Leadership

Activities and Societies: Certificate in Human Resource Management Deans List - 3 Semesters Program GPA for Bachelors - 3.370 for.