Benjamin Cobb Email & Phone Number

Cincinnati, OH, US

• Extract structured and semi-structured data from vendors via scripting, REST API, email collection, and queries
• Stage and archive data externally and internally using Azure Blob containers, AWS buckets, and Snowflake stages and streams
• Transform data with Python or SQL and load into Snowflake
• Leverage Snowflake's internal stages, external connections, tasks, and processes to load transformed dataand move to production environments for analysis
• Architect and implement new database and schema designs according to business and customer needs
• Create, manage, and delegate roles in a development and production environment to provide seamlessaccess for customers while minimizing unnecessary exposure

Cincinnati, OH, US

• Managed endpoint security for a fleet of 80 Mac and Windows based machines
• Assisted with installation and management of network infrastructure for local and remote sites
• Researched, requisitioned, installed, and managed Promise/RAID arrays for on premise storage andmovement of over 100TB of video data
• Managed and directly participated in remote studio build outs
• Developed and implemented time sensitive live video feeds for federal level political events includinggeneral elections, breaking news, and Capitol events
• Migrated technologies from newly acquired studio to integrate with parent company's tech stack

- provide VIP support to Uber executives with time and data sensitive issues- one of three team members that manages and updates/creates new articles, runbooks, processes, and policies within our global wiki, Confluence- set up and run locally hosted national level webinars- active directory administration company wide- interview candidates for field.

Cupertino, California, US

• Provided frontline customer support at the Genius Bar, including hardware and software troubleshooting, and customer product training
• Utilized teamwork to keep our team as efficient as possible when customer facing
• Diagnosed computers and created unique and flexible solutions for customers
• Worked/multitasked with 4-8 different customers per hour resolving issues entirely orchecking machines in for service in 15 minutes or less per machine
• Acquired and shared new information with team members and management in a concise andprofessional manner
• When completing repairs, able to multitask while triaging and repairing machines to keepturn around times as low as possible

Cupertino, California, US

• Earned iOS software and hardware certification through Prometrics
• Learned to effectively troubleshoot software and hardware issues on all Apple mobiledevices
• Learned to effectively communicate to customers and co workers while busy, manage time,and multitask
• Set up and completed Mac to Mac and PC to Mac data transfers via proprietary software ormapping of network drives under deadlines