Benjamin Cook Email & Phone Number

London, England, United Kingdom

Using data to enhance processes, both in revenue generation and operations. Building data lead systems to innovate, reducing bottom line cost, manual intervention and driving revenue. Projects include:- Leading the build and subsequent global roll out of our propriety transaction monitoring tool Soteria.- Leading the enhancements and BAU MI for Soteria, assisting the compliance teams with investigations.- Using AI and machine learning to enhance our lead generation for the global front office teams, building APIs to automate the scoring and pipelining process.- Improving visibility on payments for the support services team, streamlining their workflow and easing frictions.

London, England, United Kingdom

London, England, United Kingdom

Rotational graduate scheme spending time in differing teams including: Compliance, FX Dealing, Marketing, Data Science, Finance, Sales and Partnerships.- Compliance: Covered the regulatory requirements of the business, including the FCA Handbook, MiFID and GDPR.- Dealing: Gained an insight into how FX dealing works within the business, whilst also liaising with their clients to complete compliance requests.- Data Science: Built models in Alteryx to help the business understand more about its client base.- Sales: Led lead generation for the Sales Executive team.

London, United Kingdom

Working as a market researcher during a summer internship on behalf of BBC Sport, for the duration of the Ashes cricket series.- Researched how people aged 18-25 engage in cricket and how they want the BBC to cover the new tournament, “The Hundred”.- Organised the network of cricket fans in order to effectively gather research.- Collated and presented the research to BBC Sport executives.- Engaged in meetings with the client in order to achieve the content desired.

Brighton & Southampton, United Kingdom

Working in all aspects of customer service, including work in a supervisory role known as “Till Champ”.- Responsible for the efficient running of the tills and managing till staff through role as “Till Champ”. Role included planning and supervising all till staff and acting as a senior member of staff for customer service queries and complaints, as well as the being the link between the customers and managers.- Trusted to cash up and handle large sums of money- Worked hard to achieve targets set by management such as the number of customers with membership cards, with consistent success.

Bachelor'S Degree, Economics, 2:1

A Levels: Maths, Economics & History