• Provides excellent customer service by taking orders, handling customer inquires and concerns, and verified accuracy of customer orders to ensure a delightful dining experience.• Managed a high-volume restaurant environment to guarantee efficiency by coordinating with kitchen staff and team members to streamline operations.

• Operate a point-of-sale system to handle customer transactions in an efficient manner ensuring excellent customer service and minimal wait times.• Oversee all aspects of inventory management including stock replenishment and order assessment across various vendors.

• Served as Shift Leader, effectively organizing and coordinating team members to enhance collaboration and productivity• Successfully resolved customer conflicts both in-person and electronically, while delivering exceptional service across all touchpoints, from menu assistance to table service.