Benjamin Diaz Dufoo Email & Phone Number

Implementation and Management support of the new Project Management Information System (PMIS) within the Project Controls team.

Global Workplace Solutions - Infrastructure Ontario

-Managed 600+ stakeholders at different levels (Ministry Clients, IO representatives, Project & Facility Management teams) through the intake request system which maintains excellent customer relations with more timely resolution of customer requests/complaints, identifying trends, risks and opportunities for improvement.-Reduced 30% the time of processing client’s Emergency requests by developing and maintaining an App and automation system that simplifies submission and approval process… Show more -Managed 600+ stakeholders at different levels (Ministry Clients, IO representatives, Project & Facility Management teams) through the intake request system which maintains excellent customer relations with more timely resolution of customer requests/complaints, identifying trends, risks and opportunities for improvement.-Reduced 30% the time of processing client’s Emergency requests by developing and maintaining an App and automation system that simplifies submission and approval process. Testing, process documentation and training users.-Reduced 60% the cost of processing incoming project/work order requests by developing and maintaining an automated system that streamline and standardize submissions and assignments. -Increased rate of response of client satisfaction survey from 12% to 35%, by automating and simplifying the survey requests.-Comply 100% with client and leadership scheduled information requirements (weekly, monthly, quarterly and annually dashboards and reports) for KPI Scorecards, Financial report and Client satisfaction report.-Coordinated and trained a team of 5 analysts within the Project Management Office (PMO) in multiple functions including Business Analytics, Project Coordination, Move Service Coordination, Project Intake Coordination. Show less

Global Workplace Solutions - Infrastructure Ontario

PMO Governance, Infrastructure Ontario Property and Land Management Services.- Increased Central Region On-Time KPI compliance from 75% to 98% during the first 3 months of new management system.- Oversees and manages project documentation and coordinates 25 Facility Managers with a portfolio of +500 projects across 100 buildings in the GTA.How can we make it better?

Global Workplace Solutions - Infrastructure Ontario

Reduced 50% the time for the projects to be processed at Small Works PMO Governance, Infrastructure Ontario Property and Land Management Services by developing a set of tools to streamline project management activities.

Mexico City Area, Mexico

- Launch 1st Private Equity fund for Clean Energy projects ($400MM) in association with International Financial Organizations. Member of the advisory committee.- Investment due diligence and management of portfolio 8 equity funds with $3B in assets.- Financial statements and business plan analysis, financial modeling, scenario analysis, business proposals evaluations and risk management for projects (large/high risk) totaling $500MM in different industries, including energy,… Show more - Launch 1st Private Equity fund for Clean Energy projects ($400MM) in association with International Financial Organizations. Member of the advisory committee.- Investment due diligence and management of portfolio 8 equity funds with $3B in assets.- Financial statements and business plan analysis, financial modeling, scenario analysis, business proposals evaluations and risk management for projects (large/high risk) totaling $500MM in different industries, including energy, communications, transportation, water supply, urban development, waste management. Show less

Mexico City Area, Mexico

- Impact investment $1.2B portfolio, cost-benefit analysis. - Standardized framework to prioritize and ensure viability of municipal projects.- Reduced risk of default by improving customers´ performance and financial viability.

Master'S Degree, Project Management & Business Analysis

Bachelor'S Degree, Industrial Engineering, With Honours

Diploma, Finance

International Business Management, Post Graduate Program With Honors

Activities and Societies: Volunteering for Action Against Hunger & Enactus

The Science Of Well-Being

Foundations Of Positive Psychology Specialization