Grow existing revenue within assigned book of business• Improve client satisfaction by developing meaningful relationships with account stakeholders• Market, advertise, promote, and solicit the sale of Benefitfocus products/services to existingclients consistent with good business practice to maximize sales volume in the assigned territory• Negotiate contract renewals for existing clients • Coordinate and lead sales negotiations through closing• Continue to manage high-level relationships in your territory for future up-sell opportunities

Assigned to key large market and enterprise customers to provide value through additional products and services that align with strategic goals. Key Accomplishments:-2020 President’ Club Achievement, 2021 President’s Club Achievement, 2022 President’s Club Achievement-Additional revenues of over $1M added annually-Securing $2-5M ARR to multi year agreements

I support our large employer customers by recommending additional Benefitfocus products that will meet their evolving benefit strategies and, ultimately, help their employees lead better, healthier lives. In meeting this goal, Benefitfocus achieves stronger customer engagement, long-term retention, and account revenue growth.Key Accomplishments:2018 President’s Club Achievement, 2019 President’s Club Achievement (167% of annual quota achieved)

Build and maintain relationships with a large portfolio of Enterprise customers through all stages of the customer lifecycle. Manage customer relationships to maximize desired outcomes in addition to increasing customer satisfaction and retention.Keep abreast of industry and technology trends, Educate and advocate for customers on the basis of these trends.Demonstrate effective command of company governance and decision-making processes, products/solutions, organizational structures, and technology infrastructure. Lead the internal Benefitfocus team on behalf of the customer, motivating the team, coordinating across departments, anticipating and addressing needs, and ensuring the highest possible quality of work generated by the teamDrive annual open enrollment success with customers, partnering with each customer to develop actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources

Serve as a primary point of contact for large Employer Groups.Communicate new software releases and collaborate new functionality in Benefitfocus products to HR administrators. Manage projects focusing on continuous improvement of software applications and data exchange processes. Assist each Administrator with changes or updates to their employees’ health coverage, addition / cancellation of coverage and policy renewals. Act as a liaison between the Benefitfocus Engineering team and the Employer when researching and reporting on application issuesNegotiate and suggest additional product offerings to each client.Prioritize tasks and keep a continuous relationship with insurance carriers, clients and internal resources. Assist in creating and conducting presentations during onsite client visits

Identify business prospects and opportunitiesSell products by establishing and developing relationships with prospects and recommending solutions,Maintain relationships with clients by providing support, information and guidance, researching and recommending opportunities for profit and service improvements

In charge of managing day to day operations, employees, and sales strategies.

Outside Sales Representative in charge of creating new business while maintaining over 150 existing accounts. Create weekly marketing strategies to grow business using email marketing and other social media marketing. Use cross-selling techniques to existing and dormant accounts as well as prospect daily for new business. A current Representative for the company and Ambassador for the Charleston Metro Chamber of Commerce.

Direct and manage Office Supply Division by developing and facilitating programs to target sales and growth. Utilize cross-selling techniques to expand existing customer sales by demonstrating value of purchasing office supplies and services from a local provider. Create monthly marketing campaigns to increase sales with new and existing customers. Educate customers on products and services to enable customers to make informed buying decisions. Negotiate and determine price margins for various industries ranging from manufacturing plants, law firms, and health organizations.Analyzed office supply ordering process and championed web-based solution to streamline back-office procedures and simplify customer experience, resulting in a 90% increase of customers utilizing internet supply ordering.Created ongoing email marketing campaign to promote current sales, educate customers on available services, and increase ability to communicate more efficiently and to a wider, more diverse audience.Increased customer base and commission numbers by 25% in 2009.STUDIO OF PERFORMING ARTS

Launched and led a private teaching studio to educate young adult musicians on various brass instruments. Developed curriculum for beginner through advanced students. Utilized self-promotion and networking with other musicians to generate performance opportunities.Built a base of over 40 students through word-of-mouth and partnerships with multiple musical programs. Negotiated group fees, repertoire, and rehearsals for multiple performance engagements throughout the Greater Chicago area.

Leasing Agent for the largest apartment finder service in Chicago, IL.