Managed a book of business worth 39m ARR• Managed client relationships in over 15 metropolitan areas, tailoring strategies based on changing market conditions• Managed up to 650 accounts at one time - Developed and implemented strategic account plans to drive revenue growth and expand customer base• Acquired new lines of business with existing clients and acquired many new partnerships through referrals• Worked closely with Product and Dev team to relay client feedback and… Show more Managed a book of business worth 39m ARR• Managed client relationships in over 15 metropolitan areas, tailoring strategies based on changing market conditions• Managed up to 650 accounts at one time - Developed and implemented strategic account plans to drive revenue growth and expand customer base• Acquired new lines of business with existing clients and acquired many new partnerships through referrals• Worked closely with Product and Dev team to relay client feedback and improve end-user experience• Served as liaison between non-senior team members and VP of Customer Success. Directly managed 2 Account Managers Show less