Breakfast Club and Holiday Club.

Supporting Year 5 and Year 6 pupils across three classrooms as well as delivering various interventions to small groups and 1:1. Interventions include: TT; TRUGs; spelling (oak academy sequence); spelling - homophones; spelling - high frequency words; pre-teach vipers as well as daily readers. Alongside the targeted interventions I also offer support throughout daily lessons to all pupils. I work with pupils with a range of EHCP, SEMH and SLCN.

I have returned to the Customer Experience to lead and oversee the Front End Hosting process to ensure we are delivering WOW service for customers and giving them the best customer experience possible.Main role and responsibilities are: coming up with ideas for improving the customer experience and implementing these in a timely fashion, observing colleagues in the role of Front of Store Host and coaching colleagues who need additional support, and working across all areas of the department.Leading and managing my colleagues on the Hosts and Greeters process involved creating a four-stage plan, breaking the coaching down into manageable chunks and tailoring my approach to different colleagues. I also created documents including product pocket guides, role guidance, role expectations and a colleague progress checklist ensuring colleagues had the necessary tools to complete the job well. I also had to observe colleagues and give them feedback and there were times when I had to have difficult conversations with colleagues and find resolutions to issues.

I made the change to a new role and department as part of my learning and development. Main roles and responsibilities are:Maintaining a constant supply of shopper trolleys for Online Shoppers to make sure they're at their most productive. Organising picked trolleys into the correct marshal lanes being aware of whether they're ambient, chilled or frozen and acting accordingly. Loading customer totes into the delivery vans to assist the Driver with On-Time Departures. Dealing with customer and colleague queries in the absence of the Online Customer and Trading Manager.At times I was also responsibile for processing customer payments, printing customer receipt documentation and filing this appropriately for the correct delivery van and the driver.

Experience across Customer Experience in tills, self-scan, smart shop, kiosk, customer service desk, trolley retrieval and Front End Support and dealing with customers in a variety of situations including those more challenging situations. I also have experience in plinth change, price control and commercial. I was Diversity and Inclusion Champion, between July 2019 and September 2020, for my store promoting everything diversity and inclusion related that is applicable to Sainsbury's, the store and colleagues. I was Lettuce Know Lead for a short period engaging colleagues around how well the store is performing and giving colleagues clear insight into the store's performance through a noticeboard.I also have knowledge, understanding and basic experience in replenishment and fresh foods.When opening up or closing down the department, I ensured that all paperwork was completed, signed, dated and filed in the appropriate folder and location.

Cafe: Front of House duties including serving customers and serving a variety of different drinks. Back of House duties including dishwashing, food preparation, cooking, daily shopping and stock replenishment, weekly cleaning. Counters: Hot Food to Go counter and the Pizza counter with some experience on the Deli counter. Bakery: Basic skills in packing products and bread slicer trained.I took responsibility for the cafe 'safe and sound' folder to ensure the department was kept safe and legal. Accurate records of chilled fridge temperatures, hot food temperatures, ethical sourcing of MSC fish and daily and weekly cleaning were maintained. Customer safety is crucial in a food services environment as well as forming part of our due diligence.

It was my responsibility to wash dishes; pots and pans; and ensuring general cleanliness of the kitchen and other appropriate areas.

It was my responsibility to greet guests; take food and beverage orders; prepare hot beverages; lay tables; wait tables. This post included a range of shift work including 7am - 3pm, 10am - 6pm and 3pm - Close. Additionally weddings and functions were also worked.

It was my responsibility to greet guests; take food and beverage orders; prepare hot and cold beverages; lay tables; wait tables; and cleaning duties as and when required. I also worked a range of shift work including 7am - 3pm, 10am - 6pm, 12pm - 9pm, 3pm - Close etcetera including weddings and other functions.

It was my responsibility to greet diners; take food and beverage orders; prepare hot and cold beverages; lay tables; wait tables; and any cleaning duties that were required. I worked a range of shifts including 10am - 3pm, 12pm - 5pm, and 6pm - Close.

It was my responsibility to welcome customers; take their orders; prepare their orders using the drinks machine and the fryers; bagging orders; preparing side dishes; and cleaning of the store at the beginning and end of each shift. It was also a requirement of the role to hit sales targets with the up-selling of meals to customers as well as building a good relationship with customers.

It was my responsibility to welcome swimmers and spectators and allow them entry into the swimming pool; to run the tuck shop; to prepare beverages; to provide swimming aids; and to clean the swimming pool facilities as well as assisting the lifeguards with opening up the swimming pool ready for customers.

It was my responsibility to wash dishes and put them away.