Benjamin Dulin

Benjamin Dulin Email and Phone Number

ENCOR Support Manager - Dealer Channel Group at NCR Voyix @ NCR Corporation
atlanta, georgia, united states
Benjamin Dulin's Location
Miamisburg, Ohio, United States, United States
Benjamin Dulin's Contact Details

Benjamin Dulin work email

Benjamin Dulin personal email

n/a
About Benjamin Dulin

Benjamin Dulin is a ENCOR Support Manager - Dealer Channel Group at NCR Voyix at NCR Corporation. He possess expertise in team leadership, sql, integration, troubleshooting, microsoft sql server and 14 more skills.

Benjamin Dulin's Current Company Details
NCR Corporation

Ncr Corporation

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ENCOR Support Manager - Dealer Channel Group at NCR Voyix
atlanta, georgia, united states
Website:
ncr.com
Employees:
34632
Benjamin Dulin Work Experience Details
  • Ncr Corporation
    Encor Support Manager
    Ncr Corporation Mar 2023 - Present
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  • Ncr Corporation
    Support Team Lead
    Ncr Corporation Jun 2018 - Mar 2023
    Dayton, Ohio Area
    Discuss open issues with customers on conference callsDeliver software updates\fixes\etc. to customers in a timely mannerWork with development to set software upgrade dead lines.Work with teammates to deliver efficient customer care and support. Schedule customer projects and maintenance.
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  • Ncr Corporation
    Level 3 Support - Dealer Channel Group
    Ncr Corporation Sep 2017 - Jun 2018
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  • Ncr Corporation
    Level 3 Support Analyst
    Ncr Corporation Jun 2012 - Jan 2017
    Dayton, Ohio Area
    Provide third level support for end users and customer help desks. This includes issues related to propriety Point of Sale, Loyalty, Fuel, Receipt, and Back Office software as well as other applications, hardware, systems, and network.Collaborate with software development team on defects and software delivery. Provide installation, configuration, and setup services for POS and other software. Create knowledge base articles and maintain and update knowledge base articles.Setup and maintain lab environments for testing POS software.
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  • Ncr Corporation
    1St/2Nd Level Support Analyst
    Ncr Corporation Jul 2008 - Jun 2012
    Provide first and second level support for end users and customer help desks. This includes issue related to propriety POS software as well as other applications, hardware, systems, and network.Work with 3rd party vendors to dispatch techs for hardware related issues.
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  • Geek Squad
    Agent
    Geek Squad Feb 2008 - Jul 2008
    PC upgrades, repair, and installations.Software installationsVirus removalRouter configuration
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  • Gordon Food Service
    Sales Associate
    Gordon Food Service Jan 2006 - Feb 2008
    StockingCashierInventory managementSuggestive salesPurchase Order fulfillment
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Benjamin Dulin Skills

Team Leadership Sql Integration Troubleshooting Microsoft Sql Server Help Desk Support Windows 7 Windows 10 Windows Xp Microsoft Office Microsoft Outlook Time Management Customer Service Point Of Sale Systems Loyalty Programs Fuel Webex Skype Web Conferencing

Benjamin Dulin Education Details

  • Itt Technical Institute-Dayton
    Itt Technical Institute-Dayton
    Computer Science

Frequently Asked Questions about Benjamin Dulin

What company does Benjamin Dulin work for?

Benjamin Dulin works for Ncr Corporation

What is Benjamin Dulin's role at the current company?

Benjamin Dulin's current role is ENCOR Support Manager - Dealer Channel Group at NCR Voyix.

What is Benjamin Dulin's email address?

Benjamin Dulin's email address is bd****@****lix.com

What schools did Benjamin Dulin attend?

Benjamin Dulin attended Itt Technical Institute-Dayton.

What skills is Benjamin Dulin known for?

Benjamin Dulin has skills like Team Leadership, Sql, Integration, Troubleshooting, Microsoft Sql Server, Help Desk Support, Windows 7, Windows 10, Windows Xp, Microsoft Office, Microsoft Outlook, Time Management.

Who are Benjamin Dulin's colleagues?

Benjamin Dulin's colleagues are Arantxa Rodriguez Hernandez, Nathalie Segalat, Kunal Dalvi, Gloria Salazar, Rajesh Gupta, Ralph Wroblewski, Bonnar Alan.

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