Benjamin Evans Email & Phone Number

United States

United States

South Korea

Network Controller working on the GSMO-II contract in the DISA Global NOC to provide backbone internet service to DoD organizations around the world. Provision and troubleshoot services using a range of backbone WAN protocols and technologies including Ethernet, IP, SONET, SDH, DWDM, OTN, OTS and MPLS spanning from sub-T1 to several TB of bandwidth.

Murray, Utah, United States

Help desk technician providing end-user support through phone and email interactions using FreshService ticketing system. Use NinjaRMM, MobileIron, and TeamViewer to provide remote support. Manage users in AzureAD and O365. Manage licensing, provisioning and end of life of devices, and permissions for ~300 end users.

Salt Lake City, Utah, United States

Help desk technician at the Defense Information Systems Agency (DISA) Global Service Desk providing application support to DoD users through phone call and email interactions. Familiar with CIC Interaction Desktop and ITSM/Remedy ticketing system. Provide excellent customer service in a fast-paced environment.

Bluffdale, Utah, United States

Spent a month as an intern updating all of the WiFi at Camp Williams Army Reserve base in Bluffdale, Utah. Worked extensively with shielded and unshielded Cat6e cable, as well as Cat5 cable and had some exposure with fiber optic cable. Installed access points, switches, and learned and practiced good cable management throughout the project.

Bluffdale, Utah, United States

Enlisted in the Army National Guard as an Air Defense Artilleryman (14G). Deployed to the United Arab Emirates from 2017 to 2018 as a team leader in support of Operation Enduring Freedom and Operation Inherent Resolve. Honorably discharged as a Sergeant E-5 in 2019. While enlisted, worked to set up and maintain basic networks, track the air picture in the area of operation as well as acted as a liaison between the Air Force and the field artillery unit that I was a part of.

Lindon, Utah, United States

Worked part-time while going to college

American Fork, Utah, United States

Worked part-time while going to college

Shakopee, Minnesota, United States

Operated several machines on the production floor. Was offered a shift lead position but had to decline it because I was leaving the state for college.