Benjamin Flatau Email & Phone Number

Marketing representative for Delaware and New Jersey for both personal and commercial lines, with responsibilities for premium growth, compliance, and profitability.Evaluates agency marketing plans and advises on best practices and strategic revisions.Leads training sessions on products and systems for new agencies and new agency staff.

Marketing analyst for two zones, representing eleven states and $293 million of personal and commercial lines premiumOversaw the development, implementation, and tracking of sales strategies to meet written premium and combined ratio goalsPrepared monthly zone analyses for presentation to Executive ManagementDeveloped expertise in multiple business.

Direct supervisor for a team of seven underwriters for the state of New York, with responsibility for $67,000,000 of written premiumUnderwriting liaison to Auto Product ManagementAnalyzed all large auto losses in a twelve state region for trends and opportunitiesProvided oversight and assistance to portfolio underwriting projects, including New York.

Dedicated to improving profitability in the five states of the Northeast Region Developed non-rate action plans that resulted in $900,000 of additional premium in the first yearImplemented profit improvement plans at both an agency and statewide levelCollaborated with marketing, product management, and claims to achieve company-wide profitability goals

Reviewed new business applications and renewal policies to insure profitability and compatibility with company guidelines and agency parametersAdvised agents of new guidelines, procedures, and coveragesReceived agent inquiries for exceptions and accommodationsAnalyzed claims reports of large losses and risk alerts

Managed relationship between Zurich Personal Insurance and national group accounts Monitored program performance in premium and lossesTraveled to accounts to provide quarterly program reviews and encourage marketing opportunitiesMet with field and local claims staff to ensure proper claims handling for accountsAssisted regional directors in new account.

Reviewed new business applications and renewal policies to insure profitability and compatibility with guidelinesAnalyzed agency performance and productionTraveled to agencies to outline guidelines and encourage businessAided claims and service departments with issues requiring underwriting oversight