Benjamin Friedman Email & Phone Number

Brooklyn Park, Minnesota, United States

Los Angeles, California, United States

Freelance writer of AP and blog style satirical content with more than 250 bylines

Oversee a work center of 30+ team members fulfilling online ordersTraining and coaching team members on picking orders accurately and efficiently while prioritizing safety Balancing workloads based order volume to ensure guest experience Review candidate video interviews and advance applicants to ensure vacancies are filled in a timely mannerDemonstrate a.

Minneapolis, Minnesota, United States

Leads team of 40+ Guest Advocates and Front of Store Attendants Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement Leads and follows up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store.

Draft, produce, and record training videos for business products and services

Edina, Minnesota

Onsite and remote customer service support and training for more than 75 accounts; creating trouble tickets for development team review and executionFacilitating the creation of software user manuals and training videos Customer payment account set-up and maintenanceCreating, maintaining, and updating website content

Richfield, MN

Review, prioritize, and respond to the school Principal’s various communications; email, phone messages, mailCoordinate and schedule appointments, arrange meetings, and make travel arrangementsReview, post, and prioritize job postings; coordinate and schedule interviews for openings within the schoolCreate and maintain databases tracking staff information.

Golden Valley, Minnesota

Maintained client confidentiality and records by following HIPPA standardsFacilitated intake of new clients by maintaining and organizing contracts, payment, and registration formsScheduled and coordinated all client and provider appointmentsCreated and maintained master list of all office supplies

Lincroft, NJ

Assisted Superintendent of Parks with daily duties, and acted as a liaison to all supervisorsFacilitated confidential documents and information on behalf of high level managersUtilized extensive knowledge of park information, policies, and procedures to assist patronsReviewed and processed employment applications, coordinated staffing schedules, maintained.

Colts Neck, NJ

Installed and maintained business software and hardware for small businessesWrote website content

Allentown, Pennsylvania Area

• Wrote advertorials, professional banners, and hospitality banners in the Classified section for a newspaper with a circulation of 100,000+
• Researched and contacted leads to update “Homes Plus” magazine insert
• Updated, wrote, and edited the community guides for the Lehigh Valley area
• Conducted phone interviews

• Assisted the News editor with office duties for student run newspaper
• Managed and assign articles to reporters
• Edited articles for continuity and grammar
• Wrote articles, headlines, and photo captions on a weekly basis
• Conducted phone and in-person interviews

Hopewell, NJ

• Wrote memos and correspondence to be published within the HR department
• Managed employee database
• Prepared employee profiles for senior management
• Managed logistics for Talent sessions