Sector Delivery Director with multi-client end-to-end responsibility for contract negotiation, strategic delivery, and service management across complex infrastructure, business transformation and service management initiatives in the UK. I lead a diverse portfolio of accounts, overseeing ITOs and service management to drive successful outcomes for all stakeholders.Proudly delivering high-quality services, I enable our clients to provide essential national infrastructure support, foster engagement, and uphold critical operations. As a strategic leader, I shape and execute strategies that prioritize achieving critical program milestones and service objectives, resulting in strengthened client relationships, business growth and long-term retention.With expertise in managing cross-functional teams—including global, local, internal, and external resources—I drive seamless transitions, transformative change and service excellence. My approach is grounded in commercial acumen and a commitment to benefits management, ensuring we consistently meet client expectations and deliver measurable results.

Programme Manager - CGI is the 5th largest independent global IT and BPS firm delivering High-end IT and Business Consulting, Systems integration and IT and Business process outsourcing. Working in Communications, Financial Services, Government (including Security Services), Health, Manufacturing, Oil & Gas, Post & Logistics, Retail & Consumer Services, Transportation, Utilities.