Benjamin Grimm Email & Phone Number

As a Service Advisor at Excel Diesel & SUV, LLC, I have over five years of experience in providing quality service and solutions to customers with diesel and SUV vehicles. I am passionate about ensuring customer satisfaction and loyalty by delivering timely and accurate price quotes, purchase orders, and invoices.I have also developed and implemented procedures for quality assurance and continuous improvement programs, based on my skills in process improvement, failure analysis, and regulatory audits. I have provided quality reports to top level management, highlighting the first pass yields, failure trends, inspection results, and improvement opportunities. I have also worked in collaboration with the technicians and mechanics to troubleshoot and resolve returned parts and defects.

Listed skills include Quality Assurance, Manufacturing, Continuous Improvement, Process Improvement, and 23 others.