Benjamin Hales Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

Uae/Qatar

Developing an annual business plan for Sales, and plant & facility, to advance the company’s objectives and to increase revenue, profitability and growthIdentifying new opportunities and products and consistently exceeding year-on-year sales targets Responsible for managing a sales and operations team.Expanding the customer base by targeting key projects and increasing market share by consistently striving for total client satisfactionBuilding trust by ensuring commitments are met and expectations are exceededSuccessfully executed projects within agreed budgets, scope and timelines.Maintaining and developing relationships with existing and future prospective clients in the relevant departmentsConsistently growing strategic network channel

Dubai, United Arab Emirates

Manage the company’s vehicles, equipment, plants and prefab stock to ensure optimum utilisation and correct accounting of costs involved.Oversee the daily operations in all our plant facilities. (Both UAE/Qatar)Develop systems and processes that track and optimise productivity and standards, ensuring performance goals are met and increasing asset utilisationControl costs to achieve company budgetsEstablished and implemented a comprehensive preventative maintenance programme for all vehicles, equipment and machinery, thus reducing “downtime”Recruit, manage and develop staffDeveloped processes that maximise safety and quality based on ISO requirements.

United Kingdom

Analysing departmental reports to assess the hotel’s performance Successfully planning, organising and managing a variety of functions and events Driving increased sales and profitability by coordinating effective marketing and advertising initiatives whilst simultaneously enhancing the reputation of the hotelInterviewing and recruiting staff Effectively and fairly dealing with disciplinary and general HR mattersCompiling duty rosters that ensure the most effective utilisation of available manpowerConducting daily team briefings Managing client relationships and providing appropriate responses to enquiries and complaints- Employed as Food and Beverage Manager 2003 and subsequently promoted to Assistant General Manager at the end of 2004, culminating in my appointment to Hotel General Manager in 2006, a position I held for 4 years.

United Kingdom

Assisting the Food and Beverage Manager in all operational responsibilities Effectively controlling costsCalculating payroll and sales on a weekly basisAccounting and coding of all food and beverage purchasesMonitoring departmental costings to ensure the required gross profit targets are metFacilitating staff training

Ba (Hons). 2:1, Business Administration And Management, General

Foundation Degree In Business Management

Diploma In Maths And Engineering Science