Benjamin Horne Email & Phone Number

Benjamin Horne is a It Manager / IT Client Service Manager.

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  Asset Manager / Desktop Engineer

  Hub International

  Nov 2005 - Apr 2017 - Summit, Nj

  HUB International Summit, NJ 2015-2017ASSET MANAGER / DESKTOP ENGINEER•Hardware standardization and management of Printers, PC’s, laptops, thin clients, and other end user equipment.•Managed a hardware lifecycle and asset management program. LANDesk•Participates in technology evaluation and selection processes, ensuring compatibility between client requirements and technical performance. Documents analysis and recommendations.•Project management of Desktop projects. Creates and maintains documentation related to those projects.•Effectively communicates with clients, peers, and management by blending appropriate levels of detail to ensure issues are thoroughly understood by audience. Develops and maintains relationships with clients, peer, vendors, and management.•Manage vendor relationships.•Collaborate with stake holders such as IT Site Managers, 3rd Party Technical Services, and Operations staff.•Managed hardware procurement for the failed hardware replacement and projects such as MnA’s (Mergers and Acquisitions)HUB International Summit, NJ 2010-2015CLIENT SERVICE MANAGERHUB International New York, NY 2005-2010OPERATIONS/HELP DESK MANAGER