Responsibilities: Assistant General Manager -18 Employees $1.2 M operation responsible for running specials and managing a crew of 18 employees.Key priorities given by management were on: Customer Service Experience : +19% achieved within the first 6 months ( including reduction on waiting time, overall customer interaction, refining menu to match customer expectations)Reducing Employee Attrition : Designed incentives to improve sales while keeping the team engaged, designed a career progression path with regular One to one ( Personal improvement plan, rewards when appropriate ) : Reduced employee attrition by 35% as of first quarter 2017 YOYIncreasing Sales and Share of Wallet : share of wallet grew by 17% ( training staff on upselling, setting up regular promotions and social media reach) - Boutique revenue grew by 35% YOY.Daily Management and Reporting : Prepared daily sales reports and aligned staffing needs to projected sales

Make posts on the Facebook and Pinterest pages. Make sure posts are edited correctly.Assist Amy in baking wedding cakes.Sales

Dispatched vehicles from the airport to park city and many other locations in Salt Lake City. Took new reservations and sorted them into vehicles going too the same location or locations near by. Upsold guests resulting in them riding in private vehicles instead of shuttles. Problem solved when guests had missed flight connections or other unfortunate circumstances.

I am a project manager on a movie project for my class providing myself with an opportunity to grow and learn how to organize people, Budgets, and Supplies to get the job done right and on budget

- Helped with hiring process by looking over resumes and putting them in order of which I thought should be hired, and then helping with the interviews.- In charge of online marketing: Facebook and Instagram.- Provided customers with excellent service: Taking orders, and giving change and products. - Baked cookies along with keeping store properly stocked, organized, and cleaned.

- Provided customers with quick and accurate service: Taking orders, then giving change and products. - Made and cooked pizzas, fried chicken strips and french fries. - Kept dishes and work area clean.- Left in charge of concession stand because the boss could trust me to get the jobs done that needed to be done.

- Pizza cook on a flat stone oven, which included did prep for pizzas, - Made salads and pastas in a timely manner that guests had their food shortly after ordering. - Kept dishes clean as well as workstation, and helped clean bathrooms. - Left in charge a few times to make sure closings were done properly.

- Restored Marble. - Deep cleaned Carpets.- Stripped wax off floors, and applied new wax to floors.- Cleaned bathrooms.