Benjamin Huggins Email & Phone Number

Portland, Oregon, United States

-Leads shipment processing team for bi-weekly deliveries of new products and replenishment of best sellers by delegating tasks to direct reports for efficient use of scheduled work hours.-Responsible for planning and setting up of sales floor focusing on an optimized flow of newest collections and proven best sellers to meet the demands of various customer profiles. -Utilizes various proprietary company software to monitor product sell-through and respond to stock reports with commercial actions designed to increase overall revenue while maintaining an organized transition of items between sales floor and warehouse.-Supports the Omni channel experience by facilitating online order delivery to in-store warehouse and at the point of contact for customer pickup.

Portland, Oregon Area

-Mentored new hires on basic point-of-sale operation, and customer service communication strategies. -Trained, mentored, and developed new cashiers with processing techniques to maximize performance.-Set and updated employee schedules based on expected foot traffic to meet coverage demands. -Supervised performance of cashiers and service staff, and optimized team operations. -Used POS productivity metrics to monitor associate efficiency and encourage improvements.

Portland, Oregon Area

-Leading store operations tours for new associates explaining various store policies-Assisting new hires with early skill development in multiple functional areas of store environment-Solving the complex problems related to online orders and returns, brand credit cards, traffic, etc.-Providing in-depth training in mobile technology

Portland, Oregon Area

-Communicating product knowledge and answering style questions to solidify sales-Cashiering duties which include line management, resource organization, and product return-Merchandising of shoes and other accessories in response to sell through and sales analysis