Technical Librarian Iii - Contractor
CurrentInformation Specialist serving corrections professionals with their research, technical support, and information requests in the NIC information Center.▪ Provides in-person and virtual reference services and research assistance to professionals in the corrections field▪ Maintains the collection of the NIC Information Center and keep resources up to date and in good condition▪ Provides technical assistance to corrections professional across the country via the Zendesk Help Desk▪ Attends professional conferences (for American Correctional Association and the American Jail Association) and staffs the NIC booth in the exhibition hall, answering professional queries and disseminating accurate and relevant information and customer-focused guidance to attendees.