Benjamin Jansen Email & Phone Number

Lincoln City, Oregon, United States

-Responsible for all aspects of the daily operation of two Primary Care clinics including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration.-Clinics showed improved patient experience scores from 26th percentile rank to the 93rd percentile rank over first year in.

Lincoln City, Oregon

-Planned, developed and supervised the daily operation of the administrative staff office and provided administrative support to departments throughout the hospital and related clinics-Physician point-of-contact for contracted payments, travel requests and expense reimbursement. -Contact point with legal department for issues related to provider and vendor.

Portland, Oregon Area

-Conducted interviews for administrative employees, made recommendations to Managing Partners-Coordinated and owned training program for newly-hired administrative employees-Created internal firm-wide communication documents and strategies with Managing Partners-Met with Management Team bi-weekly to improve processes and problem-solve-Prepared, reviewed.

Portland, Oregon Area

-Prepared, reviewed and filed documents with the United States Patent Office-Consistently surpassed expectations in regards to meeting deadlines-Developed comprehensive material resources to train for my position-Communicated with clients regarding Patent disclosure information and document submission-Managed a complex, multi-year project for one of our.

Portland, Oregon

-Managed teams of guest attendants for major sporting events and concerts-Trained and evaluated guest attendants, conducted interviews with potential hires

Portland, Oregon

-Quickly learned and enacted essential duties and responsibilities of the position-Displayed strong customer service and communication skills

Portland, Oregon

-Researched and updated contact lists in Excel-Assisted with logistics for industry exposition including lodging, technology, and materials assembly-Created over 3,000 business listings for NWFPA’s online business resource using Wordpress

Portland, Oregon

-Developed a knowledgeable staff focused on customer service and sales results-Consistently surpassed sales plan by 9 to 15 percent despite lagging sales nationwide-Led effort to revamp management meeting format to increase efficiency and team commitment