Benjamin K. Email & Phone Number

Brisbane, Queensland, Australia

• Act as the initial contact for troubleshooting issues with client IT systems including Office 365 apps, Windows 10 & 11 Desktop, Web Browsers, Network & Internet connections, Desktop Hardware & Peripherals, Printers &.
• Create user accounts within Office 365, while configuring & overseeing the security access for those accounts in Entra ID, Exchange Admin Centre, & SharePoint Admin Centre.
• Manage 3CX VoiP systems, including creation and configuration of phone extensions, SIP Trunks, Auto-Attendant systems, Call Routing & Diversion, & setup of physical & virtual phone systems.
• Investigate data breaches in client systems. Documented evidence & provide security recommendations.
• Set up new Computer Hardware for clients & set up user accounts & software as per their requirements.
• Created & edited DNS Records on client’s Web Domains. Integrated records with Office 365 & other 3rd party systems.

Brisbane, Queensland, Australia

As a Service and Support Technician, I manage, maintain and repair IT systems,including diagnosing and repairing faults, resolving network issues, as well as installingand configuring hardware and software. I serve as the first point of contact for diagnosingand troubleshooting problems with ID card printing machines and printing software,always ensuring.

Brisbane, Queensland, Australia

Here, I created and enforced policies for effective data management, includingformulating management techniques for quality data collection to ensure adequacy,accuracy and legitimacy of data. I was responsible for revising and implementing efficientand secure procedures for data management and analysis with attention to all technicalaspects. In addition, I.

Brisbane, Queensland, Australia

As a Production Employee, my job was to check and approve finished products, ensuringthey met all quality standards set by the company, as well as the requirements of theclients. Aside from this, I also rendered picking and packing of aluminium products forshipping. Additionally, I performed sorting of incoming shipments to allocated areas, aswell as.

Brisbane, Queensland, Australia

In this role, I ensured high levels of customer satisfaction through consistently excellentservice, whilst also maintaining outstanding store condition and visual merchandisingstandards. Here, I assessed customers’ needs and responded to their queries in a promptand courteous manner. In addition, I oversaw stock control and management, restockingdepleted.

Toowoomba, Queensland, Australia

In this role, I ensured high levels of customer satisfaction through consistently excellentservice, whilst also maintaining outstanding store condition and visual merchandisingstandards. Here, I assessed customers’ needs and responded to their queries in a promptand courteous manner. In addition, I oversaw stock control and management, restockingdepleted.

Toowoomba, Queensland, Australia