Benjamin Kerner Email & Phone Number

Eugene, Oregon, United States

Eugene, Oregon, United States

Greater Seattle Area

-Oversee day-to-day operation of 113 unit residential property-Prepare and analyze monthly and annual financial data and reports -Conduct/lead regular operational meetings with asset manager/property owners-Act as project manager and point of contact for property improvement projects and renovations-Oversee leasing and maintenance teams-Responsible for.

Seattle, Washington

-Opening team for new dual-branded property, Staybridge Suites/EVEN Hotel-Acted as project manager during construction and opening, assuring room quality met hotel standards after construction and that all necessary equipment, furniture and amenities installed correctly-Hiring, on-boarding and training of new team members-Responsible for overall day-to-day.

Loews Hotel 1000

- Responsible for overall upkeep and luxury service for four diamond hotel - Managed daily floor operations along with housekeeping / maintenance teams through $12 million dollar renovation - Oversee department hiring, on-boarding and continuous training for team of 25- Instrumental in vendor relationship negotiations for outsourced laundry and other.

Seattle, Washington

- Managed a guest-facing team of 19, through acquisition and transition process with Loews Hotels. - Responsible for training and implementation of new company processes and standards, while improving upon previous processes.- Focus on employee retention and team member hiring.- Cultivated high team morale and desirable working environment - increasing.

Seattle, Washington

- Responsible for the sale and service of hotel meeting space, catering services, and guest rooms. - Focused on building client relationships and developing repeat corporate business. - Strategically tailored each experience to meet client needs. - Proven record of meeting sales goals and achieving high client satisfaction scores.

515 Madison Street, Seattle, WA 98104

- Managed a team of 25 guest services team members, with focus on training and alignment with company brand standards, along with implementation of new practices to improve efficiency and efficacy. - Assisted in collection and analysis of guest satisfaction surveys, with strong focus on improving and upholding survey scores. - Proven ability to increase.

Seattle, WA

Completed management trainee program, with focus on management of strategic accounts, branch specific analysis of profit and loss, and high customer satisfaction. Multi-faceted training program covering all areas of the company's business environment, including finance, marketing, sales, and team member management.

Boise, Idaho Area

My responsibilities included making sure every group was well taken care of - all details are important and I ensured they were addressed. Every group was made to feel like they were the #1 priority. I was responsible for room lists, VIP treatment and amenity set up, special requests and overall experience for guests and meeting planners alike. I acted as.

Boise, Idaho Area

Boise, Idaho Area

Bachelor Of Business Administration (B.B.A.), International Business/Marketing

Activities and Societies: BSU International Business Organization

High School Diploma

Activities and Societies: National Honor Society Rotary Club Classroom Without Walls Varsity Tennis