Benjamin Kidd Email & Phone Number

San Antonio, Texas

Austin, Texas Area

• Business Analysis and Customer Relationship Management for Windstorm, Amusement Licensing, Fraud Investigations and VoIP Telecom Transition projects.

• Technical Lead responsible for planning and implementing new systems and enhancements to existing systems for Family and Community Health Division.• Coordinate development of architectures for large projects with cross-functional teams including Agency IT, third party Data Center vendors, and application vendors, ensuring architecture meets customer needs for performance and reliability at reasonable cost.• Highly effective at expediting solution of problems requiring coordination and cooperation of multiple business areas/vendors.

• Senior Systems Analyst supporting Environmental Epidemiology and Disease Registries Section.• During staffing shortages during an agency hiring freeze, assumed leadership of team of seven DBAs, developers and testers, and coordinated the implementation of Department of State Health Services (DSHS) Health Registries Improvement initiatives for over a year.• Successfully deployed five health registry systems with a total project cost exceeding $5MM, including the Texas Birth Defects Registry, Texas Health Care Safety Network, and Texas EMS/Trauma Reporting System, using a mixture of in-house development, inter-state joint development, and COTS vendor solutions.

Managed acquisition and processing of traffic analysis data.

Austin, Texas Area

Developed and implemented multiple automated compliance determination processes for drinking water, including disinfectant level, surface water treatment, and lead and copper rules.

Master Of Science - Ms, Data Analytics

B.A., Environmental Studies