Performance Manager
CurrentPartner with BDC Managers to help develop their skills around coaching and driving results. Provide feedback and performance readouts to General Managers and Owners.
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Benjamin Kidd is listed as Leaders don't force people to follow - they invite them on a journey at Dealer-FX, a company with 229 employees, based in Princeton, Texas, United States. AeroLeads shows a matched LinkedIn profile for Benjamin Kidd.
Benjamin Kidd previously worked as Performance Manager at Dealer-Fx and Insurance Supervisor at Geico. Benjamin Kidd studied at Colonial High School.
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Leadership is not a title or position. Leadership is doing everything you can to set others up for success and showing them their true potential. Understanding your teams motivation for coming to work each day and their lives outside of work - understanding they aren't just another number. Using my high level of EQ (Emotional Intelligence) I am able to leverage mine and others feelings and emotions to check in and challenge them to be the best version of themself. For the last 10 years I have been a trainer and supervisor in different fields. I am always working to enhance my leadsership skills and as a servant leader I am always putting others first. Leadership is an ecosystem that requires multiple parties to co-exist and develop healthy relationships. I was recently laid off after 7 years and I am excited to find my next step in my career.
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Princeton, Texas, United States
Partner with BDC Managers to help develop their skills around coaching and driving results. Provide feedback and performance readouts to General Managers and Owners.
Richardson, Texas, United States
Supervised staff and helped meet department and organizational goals to ensure promotion to the floor.Provided feedback to enhance and improve training material and strategies.Addressed escalated customer complaints and implemented solutions to restore satisfaction.Used web-based and proprietary knowledge bases to locate account and transaction information.
Richardson, Texas, United States
Answered inbound calls to greet and assist customers with various needs and questions.Resolved customer inquiries, complaints, and issues providing insightful solutions.De-escalated customer complaints using specialized communication techniques.Built strong knowledge of product line to assist customers in selecting products.Offered products and services to.
Orlando, Florida, United States
Explained general and job-specific procedures and led by example for hands-on training.Followed training curriculum emphasizing expectations for exceptional performance in each role.Promoted teamwork, customer focus and commitment to meet performance metrics.Monitored team attendance and performance to identify improvement needs.Reviewed training metrics.
Other employees you can reach at dealer-fx.com. View company contacts for 229 employees →
James Mckinney
Colleague at Dealer-Fx
Cortland, Ohio, United States, United States
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FP
Frank Prevett
Colleague at Dealer-Fx
Westerly, Rhode Island, United States, United States
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KC
Kahan Choksi
Colleague at Dealer-Fx
Mississauga, Ontario, Canada, Canada
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WG
Wendy Gilchrist
Colleague at Dealer-Fx
Oro, Ontario, Canada, Canada
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BL
Brad Lansdale
Colleague at Dealer-Fx
Haslett, Michigan, United States, United States
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MW
Michael Warburton
Colleague at Dealer-Fx
Killingly, Connecticut, United States, United States
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JB
Jahmeel Baptiste
Colleague at Dealer-Fx
Toronto, Ontario, Canada, Canada
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AB
Amber Boeger
Colleague at Dealer-Fx
Apex, North Carolina, United States, United States
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OP
Olga Plotko
Colleague at Dealer-Fx
Markham, Ontario, Canada, Canada
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RB
Renee Barrineau
Colleague at Dealer-Fx
Mooresville, North Carolina, United States, United States
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Benjamin Kidd works for Dealer-FX.
Benjamin Kidd is listed as Leaders don't force people to follow - they invite them on a journey at Dealer-FX.
Benjamin Kidd is based in Princeton, Texas, United States while working with Dealer-FX.
Benjamin Kidd has worked for Dealer-Fx, Geico, and At&T.
Benjamin Kidd's colleagues at Dealer-FX include James Mckinney, Frank Prevett, Kahan Choksi, Wendy Gilchrist, and Brad Lansdale.
You can use AeroLeads to view verified contact signals for Benjamin Kidd at Dealer-FX, including work email, phone, and LinkedIn data when available.
Benjamin Kidd studied at Colonial High School.
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