Benjamin Larson Email & Phone Number

Osseo, Mn, Us

Minnetonka, Minnesota, United States

Responsible as the primary relationship manager, ensuring service delivery for custom development projects.- Ensured client satisfaction by proper discovery exercises, technical requirements gathering, andrisk assessments.- Created a new resource management module through Monday.com to ensure completion ofproject requirements.- Instilled confidence in Perrill clients by performing thorough documentation & CMS trainingfollowing the completion of projects.

Greater Minneapolis-St. Paul Area

Responsible for renewing software contracts of 500+ clients. Advocated for clients by informing thecompany what the market was asking for, and where improvement was imperative.- Streamlined renewal processes with sales, client services, & revenue operations- Created & managed feedback loops- Trained implementation team to provide white-glove service- Facilitated playbook creation resulting in multi-year agreements- Created strategically-timed content that was valuable & relevant to clients

Eden Prairie, Minnesota

Managed a team of 3 individuals performing software implementation resulting in increased profits &maximized retention.- Improved revenue recognition by decreasing time to value- Identified the business and operational requirements based upon the objectives of each client- Helped guide the design, implementation, and continuous improvement of CAMP’s softwareplatform for clients- Built website pages with CAMP’s software for clients- Consulted with clients through implementation process, providing technical assistance andsupport.

Eden Prairie, Mn

14033 Commerce Ave Ne Ste 102, Prior Lake, Mn 55372

- Hosted weekly conference calls with 30+ State Farm team members to streamline workflows with SFDC- Created marketing plans to increase sales opportunities- Successfully managed communication between adjusters, clients, & 3rd party vendors to create asmooth claims experience for State Farm customers

Shakopee, Mn

- Wrote content for various media outlets. - Managed business invoices and client coordination.- Developed marketing content for clients that captures the values and mission of the company.- Aided in creation of branding material and came alongside businesses seeking to rebrand.

La Mirada, California

Grading papers, assignments, quizzes, exams, weekly emails and updates, provided instructions for assignments and projects, met with students one-on-one for personal tutoring.

Lakeville, Minnesota

- In-depth software research to best equip the business with CRM and task management tools.- Preparation of client content and communication materials. - Website development and content creation that enhances client communication and engagement in financial advising process.

Apple Valley, Mn

Open and close restaurant, acting manager while general manager is not present, placing vendor orders, food preparation, customer service, answering phones, creating goals and tasks for crew members, delivering products to multiple locations.

La Mirada, California

Creating beverages by order, customer service, placing vendor orders, making deliveries to multiple locations, inventory skills.

Bloomington, Minnesota

Taking detailed notes during Student Council meetings, providing ideas and guidance for event planning, presenting proposals to head administrator.

Bachelor Of Arts (B.A.), Communication Studies

High School Diploma

Activities and Societies: National Honor Society