DevOps Champion working on a variety of projects helping define culture changes and helping increase satisfaction, security, productivity, reliability using automated builds and testing as well as other DevOps principles.

• Architect and Develop Software to automate testing of the SC Series Phone Home systems using Python.• Review and provide feedback of Engineering Requirements to improve software products.• Review & Update existing code for automated tests based on new production functionality.• Develop, document and execute test plans for newly developed and current hardware, software, and solutions products.• Provide clear, concise, and timely information to appropriate development engineers as test failures are encountered.• Tools & Technologies: Python, Perl, GIT, SOAP/REST API’s, MS SQL, IntelliJ, Sublime Text, Atlassian toolset (Jira, Confluence, Stash), VMWare ESXi.

• Architect and Develop Software to automated testing of SAN product using Java.• Review and provide feedback of our Engineering Requirements to improve our software products.• Review & Update existing code for automated tests based on new production functionality.• Develop, document and execute test plans for newly developed and current hardware, software, and solutions products.• Provide clear, concise, and timely information to appropriate development engineers as test failures are encountered.• Tools & Technologies: Java, GIT, IntelliJ, Eclipse, Sublime Text, Atlassian toolset (Jira, Confluence, Stash), MediaWiki, SharePoint, Jenkins, IBM ClearCase & ClearQuest, VMWare ESXi, SCSI, SAS, iSCSI, FC.

• Create a set of integration processes for new product line.• Compile and package code for released versions of Windchill, an Enterprise Java application.• Produce and deliver patches for Windchill.• Manage and deliver media for both internal testing & distribution to outsourced production facilities.• Worked in an Agile environment – 4 Week Release Cycle with daily standups.• Tools & Technologies: Jenkins, ApacheAnt, IBM ClearCase & ClearQuest, Java, Perl, CARDS (Siebel), MediaWiki, SharePoint, Continuous Integration, Clonezilla

• Manage & lead setup of new internal testing lab by moving and retooling internal rack systems and leading projects related to this goal• Solve issues related to Dell SAN for supported configurations as well as providing best effort for all configurations• Fix issues using my knowledge of technologies including Fibre Channel and iSCSI networks, ESX, Windows Servers, Hyper-V, HPUX, and more• Analyze small to large-scale deployments, troubleshooting both software and hardware issues• Mentor and guide new Copilots

• Solve escalated issues daily• Master multiple platforms in several departments• Assist end users for hundreds of companies including Microsoft, Symantec, Pinnacle, Forbes, Harvard Health and Philips• Sold $215,000 worth of Pinnacle products during 2008 sales year• Train new customer service & senior sales representatives• Winner of monthly contest for most contributions to company knowledge database 10 months in a row