Benjamin Roberts Email & Phone Number

Sydney, New South Wales, Australia

- Problem solving- Case management- Work closely with medical and security team

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Administrative duties included working with databases and validating data inputs and exporting data to spreadsheets
• Experience navigating and utilizing internal backend data to satisfy client queries
• Frontline customer support handling queries by phone and emails
• Management of inbound and outbound office mail
• Key point of contact and subject matter expert in the company’s events and the associated timelines

Sydney, New South Wales, Australia

• Assisted account managers in maintaining relationships with a wide portfolio of clients
• Lead training sessions, quarterly check ins and monitor customer satisfaction
• Conducted data analysis using company survey data, building summary tables and crosstabs presented in Excel or Google Sheets
• Organised and contributed to presentations within the company and to external stakeholders highlighting insights from data analysis
• Support clients in queries through emails and video calls

Brisbane, Queensland, Australia

Canberra, Australian Capital Territory, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Bachelor'S Degree, Business/Creative Industries

Advertising/Entertainment major

Education record