Benjamin Roberts Email & Phone Number

Sydney, New South Wales, Australia

- Problem solving- Case management- Work closely with medical and security team

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Administrative duties included working with databases and validating data inputs and exporting data to spreadsheets• Experience navigating and utilizing internal backend data to satisfy client queries • Frontline customer support handling queries by phone and emails • Management of inbound and outbound office mail• Key point of contact and subject matter expert in the company’s events and the associated timelines

Sydney, New South Wales, Australia

• Assisted account managers in maintaining relationships with a wide portfolio of clients • Lead training sessions, quarterly check ins and monitor customer satisfaction• Conducted data analysis using company survey data, building summary tables and crosstabs presented in Excel or Google Sheets • Organised and contributed to presentations within the company and to external stakeholders highlighting insights from data analysis• Support clients in queries through emails and video calls

Brisbane, Queensland, Australia

Canberra, Australian Capital Territory, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Bachelor'S Degree, Business/Creative Industries

Advertising/Entertainment major

Education record